Windows 10: system freeze when right click and create folder

system freeze when right click and create folder

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Unable to create shortcuts or new folders on Desktop, (system freezes)

Attached snaps.




I tried the first suggestion, no response.
I cannot create a new user because when I tried to update our new email address I did something wrong and was locked out for 30 days. Until April 1

 

creating new folder problem in windows 10 creator

Hi Gudiya,

The problem you've encountered in creating a folder could be caused by software or program conflict as the issue appeared a few days after installing the Windows 10 Creators update. For us to know if this only occurs when creating a new folder from the desktop,
we suggest that you try creating a new folder using a keyboard shortcut or from File Explorer. Please refer to the steps below:

Creating a new folder using a keyboard shortcut.

• Click on the desktop.
• Press CTRL + SHIFT + N.
• A new folder should be created.

Creating a new folder from File Explorer.

• Open File Explorer.
• Hover your mouse on the location where you want to create a new folder.
• Right-click it, go to New > Folder.

In case the problem persists, then we suggest that you go ahead and perform a clean boot. Doing so will start your computer using minimal drivers to help us determine what conflict is causing the problem. Check out
How to perform a clean boot in Windows for the detailed steps.

Let us know the result so we can further assist you.

Regards.

 

Application freeze when I try to create a new folder (win 10)

Hi,

Thank you for posting your query on Microsoft Community.

I understand that the application freezes when you try to create a new folder. We will assist you to resolve the issue.

To assist you better, I would like to know what it exactly means when you say “create a new windows file folder from an application”, and is the issue arise only when you create a new file folder.

I suggest you to run Maintenance task and check if it helps.

The Run maintenance task checks issues that might slow down your computer's performance or using high memory space, such as how many users are currently logged on to the computer and whether multiple programs are running at
the same time.

Please follow the steps below:

1) Type Troubleshooting in the search bar on the Control Panel.2) Click on View all on the left navigation pane.

3) Click on System maintenance.

4) Click on Advanced on the System maintenance dialog box and click on Run as administrator (Enter the credentials if required).

5) Click on Next and follow onscreen instruction complete the System maintenance troubleshooter.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.