Windows 10: System Freezes then no GPU signal.

Discus and support System Freezes then no GPU signal. in Windows 10 Drivers and Hardware to solve the problem; Currently running version 1903 (OS Build 18329.1) with a Ryzen 5 2400G and RX 560. The iGPU is disabled. I've got AMD Radeon driver 19.10.00.12... Discussion in 'Windows 10 Drivers and Hardware' started by NoVa x ChAoZz, Feb 3, 2019.

  1. NOVA X CHAOZZ
    NoVa x ChAoZz Win User

    System Freezes then no GPU signal.


    Currently running version 1903 (OS Build 18329.1) with a Ryzen 5 2400G and RX 560. The iGPU is disabled.

    I've got AMD Radeon driver 19.10.00.12 installed and the system will just freeze up and not work. The HDD activity light will go solid then I'll loose signal from the GPU. Only way back into the system is to use the reset button on the case/board.


    I can provide logs etc if shown where to get them from etc.


    Thanks.

    :)
     
    NoVa x ChAoZz, Feb 3, 2019
    #1
  2. DEEPSY
    Deepsy Win User

    GPU no signal output, installing driver (on integrated card) causes system freeze

    I recently decided to build a budget PC, I bought the following parts:

    I've plugged the PSU->GPU power and both green led over the plugs are green, so I suppose the power is ok. I also tried moving the GPU between the 2 PCIE's. Tried resetting BIOS, different versions of drivers, no effect.

    Here is what I got so far:

    • Without GPU plugged in, everything works as expected.
    • With GPU plugged in, but the HDMI connected to the integrated card (and forced through BIOS), the system boot, but when I try to install the driver, everything freezes
      • With GPU plugged in and HDMI in GPU, I get no signal from the monitor (all fans work)
      • Device manager (in windows 10) was detecting the card as "microsoft basic video driver", tried to manually force auto drive update, but didn't find the proper drivers.

    What might be causing the problem? Is my GPU faulty?
     
    Deepsy, Feb 3, 2019
    #2
  3. EASY RHINO
    Easy Rhino Win User
    all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
     
    Easy Rhino, Feb 3, 2019
    #3
  4. NAKI
    Naki Win User

    System Freezes then no GPU signal.

    GPU-Z 0.7.8 / 0.7.9 / 0.8.0 Bios reading not possible GTX670-solved with gpu-z 0.8.1

    @Maban - does GPU-Z fail the same way for you the way it does for me? I.e. total system freeze/lockup, requiring a hard reset?

    @W1zzard - I will try the suggested steps later today, as I am not near that PC at the moment.
     
    Naki, Feb 3, 2019
    #4
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System Freezes then no GPU signal.

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