Windows 10: System freezes while gaming

Hi,After 30-40 minutes of gaming, my system becomes unstable and experiences freezes where my mouse, keyboard, and headphones become unresponsive.From what I can tell, the issue affects the input part of the system, as the graphics and external monitor continue to function.For multiplayer games, there is no connectivity problem because the world around me continues to be processed by the game. The game doesn't stop working; only the input is stuttering. The freezes last for 0.5 to 2 seconds, and when they start, they occur frequently, about 2-6 times every 10 seconds. It becomes unplayable, an

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Can't play Hit It Rich game and system freezes

Hi carmenstanley1,

Thank you for your response.

I can understand how frustrating it would be. This issue might be due to corrupted profile or if the game is not installed completely. I suggest you to follow these steps and let us know if it works.

Could you please help me with the below questions:

• Are you aware of any changes happened on the computer prior to this issue?
  
• Have you tried playing this game on other browser (Google chrome or Mozilla) and check for the issue?
  

Step 1: Uninstall or Repair the game.

1. Press Windows and
   R key together on your Keyboard.
2. Type appwiz.cpl and hit enter.
   
3. Right click on the Hit it Rich app > Select Repair or uninstall it.
4. Reinstall the application and check for the issue.
   

Step 2: Create a new local account.

The reason might be due to user account corruption, so I would suggest you to ‘Create
a local user or administrator account’ and check if the issue persists.

Note: You will not see all your files under your default file location.
So your data will be saved under C:\Users\User_name.

If you are facing issues with freezing, I would suggest you to follow the troubleshooting steps on
Tips to improve PC performance in Windows
10.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator

 

System freezes when playing game.

Hello Donovan,

We realize the inconvenience you are experiencing with playing game. We will certainly help you.

In order to help you better, could you please confirm a couple of things

• 
  Did you install the application from the Windows store?
  
• 
  Did you make any changes prior to this issue?
  

Let's try the below steps and check if it helps to resolve the issue.

Try Updating the graphics driver and check.

Step 1: Follow these steps to
update graphics drivers.

• Press Windows key + X and select Device Manager.
• Search for Display Adapters and expand it.
• Right click on the graphics driver and select
  Update driver software.
• Restart the System and check opening the application again.

Step 2: Uninstall and Reinstall the graphics card drivers
and update and check.

Refer:Redirecting

Step 3: Follow the st3eps from the link below and check:

Game freezes or stops responding on a Windows 10 device

Let us know the result. We will be happy to assists you further.

Thank you.

 

games freeze or hangs

Hi,

To address your concern, we suggest that you follow the troubleshooting steps on this article:
Game freezes or stops responding on a Windows 10 device.


Kindly update us on the result.