Windows 10: system freezes

I have a problem with my lap top freezing when I run Norton Internet security on a full system scan. I am using win 11 Home, 500GB SSD, i7 and 16gb ram. The supplier of my lap top does not seem to be able to help me and has no suggestions as to what has caused the freeze.Which of System Internals programs would you suggest I use to find what is causing my system to freeze and what should I look for.Any help you can give would be much appreciated. Alex Simms

:)

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.

 

all games crash!

ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?