Windows 10: System goes to sleep randomly

hello.. my name is rohan

I have a dell Vostro 3559 running on windows 10.

a couple of months ago I upgraded my ram from 4 to 8 gb… due to some technical issue I had to change it with a new one...

but from some days I am having a issue not regarding to ram but with the whole system...

> so the problem is... my system turns off automatically while doing anything at anytime randomly...

> just like the sleep mode when I press the power button the work resumes as it was but after a complete shut down of the system and it is annoying...

> I already reinstalled a complete new windows... the problem is still there but it occurs less frequently as before.

:)

 

Monitor goes to sleep randomly with windows 10 upgrade

Hi Jaro,

Since you've tried the troubleshooting above, let's proceed to the next troubleshooting steps to further identify the issue. Kindly follow these steps:

• Perform a
  clean boot.
• Use the
  System File Checker tool to repair missing or corrupted system files.
• Always make sure that you have the
  updated version of your operation system.

Let us know the result.

 

Laptop goes to sleep randomly while playing games

Hi,

If your laptop randomly goes to Sleep mode while you're playing, then this may have something to do with the Power options. Try to check if your laptop is set to Sleep mode after a certain minute. Just simply go to Settings, click System, then select Power
& sleep. You can also check the Additional power settings.

Now, if it's still the same after you changed the Power settings, then we suggest that you contact the device manufacturer.

Let us know how this turns out for you.

 

Computer goes to Sleep mode automatically

Hi Anthony,

Thank you for posting your query in Microsoft Community. Apologize for the inconvenience caused to you.

I suggest you to follow the steps provided below if not tried already and check if it helps.

• Navigate to Start>Settings>System>Power & sleep.
• In the right pane, select Never from the drop down list for
  Screen and Sleep.
• Close the dialog box and check for status.

Hope the information is helpful. Keep us posted on the status for further assistance.