Windows 10: System Image not recognizing hard drive

When I try to create a system image it doesn't recognize my external hard drive. I see it in the file explorer but it will only let me back up to a DVD ROM. I've initialized and formatted the external hard drive but to no avail. I can drag and drop any file on to the drive but, when it comes to making the system image, no luck. I've rebooted by computer and it still does the same thing. Has anyone else had this problem. I sure would like a solution, the Microsoft website was a no go on the problem, at least I couldn't find a fix.

:)

 

Hard drive not recognized Windows 10

Hi Curtis,

Thank you for posting in Community.

We understand your concern and we will provide the assistance you required to resolve the issue.

Before we proceed, I would like you to provide the information stated below:

1. Is the portable hard drive connected to your PC via USB cable?

2. Did you get any error message that the drive was not recognize by your PC?

For now, I would suggest that you check if the USB cable that connects the hard drive and the PC is not damaged. If not, then I would suggest that you connect your hard drive to another PC and check if the device is recognized in that particular computer.

If the device gets recognized, then I would suggest that you connect the external hard drive, open File Explorer and check if the drive has an assigned letter. If not, open Disk Management while the drive is connected to the system and follow the steps below.

1. Right click on the Start Menu and select Disk Management

2. Right click on the external drive>Select New Simple Volume and
assign letter to the drive.

Hope this helps

 

Maxtor Hard Drive Beep

Maxtor drive beeps

Have a similiar situation using a DiamondMax Plus 8, 20GB Mfg Date 4/15/03. Drive used as a second system drive. Drive is recognized in boot menu but not in drive list. Drive is always connected. Computer started locking up for several seconds at a time. Chkdsk on drives and couldn't find that drive. Removed drive from bay to make sure connections were ok and heard the beeping. Shutdown and restart and never got to windows screen. Restarted several times then saw drive in boot menu and Windows loaded but Maxtor not in drive menu. When recognized in boot menu, computer will start but beeps and is not found.

Tried kicking it real hard but no improvement. Any suggestions?

 

[HELP]Image recovery issues

Guys i am trying to fix my cousins Asus Eee netbook. It has a backup image file that is partitioned on the hard drive but when I go to use it the app will run through a few steps and stop. It is running Vista . Any suggestions?