Windows 10: System random shut down - Event ID 41, Task Category 63

Discus and support System random shut down - Event ID 41, Task Category 63 in Windows 10 Software and Apps to solve the problem; My computer seems to randomly shut down, almost like a blue screen of death but instead, the bottom half is blacked with glitches and the top half with... Discussion in 'Windows 10 Software and Apps' started by Mujin Zhang, Jul 20, 2022.

  1. System random shut down - Event ID 41, Task Category 63


    My computer seems to randomly shut down, almost like a blue screen of death but instead, the bottom half is blacked with glitches and the top half with something similar to "oops something went wrong". I can't find any example images on Google nor can I take a screenshot/picture because it happens randomly and suddenly. The computer restarts straight after. All my drivers are are up to date and I have tried various debugging techniques online.GPU: AMD Radeon RX 6700XTCPU: AMD Ryzen 5 5600xOS: Windows 10 64bit ProHere is a link to the Event log: https://1drv.ms/u/s!AkupsvYU9stHjFXi4xYZxezX0nDt

    :)
     
    Mujin Zhang, Jul 20, 2022
    #1

  2. Event ID 41 Task Category 63

    If i get no BSODs, no errors, no events logged in event viewer apart from kernel power 41 (63), not even the windows did not shut down successfully screen (don't know if that is still in windows 10), and the computer just turns off and a few seconds later it turns back on, is it safe to assume that it is the power supply and not the motherboard? Because I have heard that this can be caused by the motherboard. Also when this happens, is it harmful for the rest of the hardware?
     
    Machinematrix, Jul 20, 2022
    #2
  3. Kernel-Power, Event ID 41, Task Category: (63)

    Ive been having this Issue for months now, and I dont know what to do. Ive read somewhere that i should get a new PSU, but is there really no other fix? I dont really want to invest in a new one. I posted this question once a few months ago and got suggested to delete the video card drivers and install them anew, but that didnt help either.

    Specs:

    NVIDIA GeForce RTX 3080 FE

    Intel i9-10900K

    32GB RAM

    Phanteks Revolt X 80 PLUS Platinum 1000W PSU

    The Issue in question:

    Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 15.11.2021 16:37:00 Event ID: 41 Task Category: (63) Level: Critical Keywords: (70368744177664),(2) User: SYSTEM Computer: DESKTOP-PIIP3QG Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Event Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 41 8 1 63 0 0x8000400000000002 50575 System DESKTOP-PIIP3QG 278 0xffff930e6fdf6460 0x0 0x0 0x0 0 0 0 0 false 21 0 true 0 0 false

    Dump file:

    https://1drv.ms/u/s!ArWnIv-GkmxyyXQCL3Vrp0mM5g0i?e=rkK5kp
     
    LEON GIORGIO, Jul 20, 2022
    #3
  4. System random shut down - Event ID 41, Task Category 63

    Event ID 41 Task Category 63

    Hi, I am experiencing random reboots in my pc, when it happens it will suddenly shutdown, then a few seconds later it turns on again. It has happened playing games and in idle, temperatures are completely normal, voltages on the 12v rail seem normal, I measured it using hwmonitor and most of the time it's 12,1v. Event viewer shows critical event kernel power 41 (63) and this is what i found in event details:

    BugcheckCode 0
    BugcheckParameter1 0x0
    BugcheckParameter2 0x0
    BugcheckParameter3 0x0
    BugcheckParameter4 0x0
    SleepInProgress 0
    PowerButtonTimestamp 0
    BootAppStatus 0
    Checkpoint 0
    ConnectedStandbyInProgress false
    SystemSleepTransitionsToOn 0
    CsEntryScenarioInstanceId 0

    It started a few days ago, all instances show event id 41, and in event details "system sleep transitions to on" often varies.

    EDIT: A few days ago I could make it happen by tapping the top of the case, so I opened the case and took some cables out and plugged them back in, after that I could no longer turn it off by tapping the case. However a few minutes ago I tried tapping the back of the power supply and it happened again, not only that, but after it turned back on and booted into the system, it happened again but I didn't touch the computer at all. The computer didn't suffer any physical damage as far as I know, and this power supply is around 6 months old.
     
    Machinematrix, Jul 20, 2022
    #4
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System random shut down - Event ID 41, Task Category 63

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