Windows 10: System randomly hard freeze, WHEA-logger event ID1

Discus and support System randomly hard freeze, WHEA-logger event ID1 in Windows 10 Software and Apps to solve the problem; New system is experiencing random hard freezes, especially when gaming. Had to hold power button to force shut off.Specs are:Intel i5 12400ASUS ROG... Discussion in 'Windows 10 Software and Apps' started by Henry Jiang1, Jul 5, 2023.

  1. HENRY JIANG1
    Henry Jiang1 Win User

    System randomly hard freeze, WHEA-logger event ID1


    New system is experiencing random hard freezes, especially when gaming. Had to hold power button to force shut off.Specs are:Intel i5 12400ASUS ROG B760i ITX wifiXPG DDR5 16GX2MSI RTX 4070 Ventus 3X OCWD Black SN770 2TB NVME SSDCorsair SF750 Power SupplyTemperature and CPU/GPU load when freeze are fine, in 40s Celsius.Things I've tried that didn't work: 1. Swapping components a. mobo was originally an MSI, returned it and got the ROG B760i b. used another power supply to power the pc c. returned the GPU for another same card2. Updated to the latest B

    :)
     
    Henry Jiang1, Jul 5, 2023
    #1
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System randomly hard freeze, WHEA-logger event ID1

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