Windows 10: System randomly restarts while PC being used

The error messages shown in the system event viewer is as follows:
1) The process C:\Windows\System32\RuntimeBroker.exe (PC-DESK) has initiated the restart of computer PC-DESK on behalf of user PC-DESK\PC Desk for the following reason: Other (Unplanned)
Reason Code: 0x0
Shutdown Type: restart
Comment:

2) Process C:\Windows\System32\atieclxx.exe (process ID:1724) reset policy scheme from {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c} to {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c}


The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}
and APPID
{F72671A9-012C-4725-9D2F-2A4D32D65169}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.


3) The following boot-start or system-start driver(s) did not load:
dam


4) The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


5) The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}
and APPID
{F72671A9-012C-4725-9D2F-2A4D32D65169}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

:)

 

windows defender

Did this happen when you first started the PC and logged into Windows or randomly while using the computer? If the former, it was probably a resource issue meaning that Defender was not able to get started right away due to many other programs/processes
starting with Windows. If it happened randomly, it may have been due to an update to the definitions being applied. Sometimes the definition update needs to shut down and restart Defender to apply.

-steve

 

PC Running into blue screen error

My PC has windows 10 and randomly (while being used) reports that it has run into a problem and will restart. I have trouble shot it and this is the second dell inspirion I have got with this problem. The only way I work around it is when I use my PC
with Ethernet. It does not go to the blue error screen while in Ethernet. I am wondering how I can trouble shoot this or fix it, I have tried doing a complete reboot.

 

Please read and follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions

 

I have attached the DM Log which was requested on the post above for the BSOD help and support.

 

Thanks, but unfortunately there are no dumps in the zip file so not much I can do to help.

How often does this occur?
Do you ever get a BSOD (Blue Screen of Death)?
Try doing a Clean Boot, see if that resolves the problem. If yes then follow the directions in the Clean Boot tutorial to determine the cause of the problem.

See here: How to Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts

 

Sometimes it happens a lot, sometimes once every 2 hours, on average 5 times a day. Also sometimes it doesn't happen for a whole day. I do not get a blue screen of death, it usually just restarts out of no where.

 

Try the Clean Boot I mentioned. See if that gives a clue.