Windows 10: System Rebooting after a Bugcheck

Over the past week, I have had two instances where my pc would randomly shut off and then reboot. I checked event viewer and I saw that one of the errors was a bugcheck that rebooted the system. I went to locate the files where I had three other ones. I am not good with reading data, so I am not sure what exactly is causing this. Here are the details:9/6/2024 at 9:22 PM-The bugcheck was: 0x0000003b 0x00000000c0000005, 0xfffff80779989fc1, 0xffff8a8871e0e230, 0x0000000000000000. Report Id: 70c60d0b-96f3-43c8-a081-10f2e1935f77.9/1/2024 at 10:44

:)

 

System Reboot for Bugcheck 0x00000124


Hi Guys,

I recently purchased a MSI laptop (GT72VR 6RE), and upgraded Win 10 version from Home to Pro. Performed the upgrade as soon as I fired up the laptop for the first time.

Last couple of weeks, while working on Google Drive (via Chrome) the computer will suddently lock up, and after couple of seconds reboot.

Checking Event Viewer, it shows the following events:



Details for the listed events in sequence:

• The previous system shutdown at 4:48:27 PM on ‎5/‎09/‎2016 was unexpected.
• The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
• Audit events have been dropped by the transport. 0
• The driver \Driver\WUDFRd failed to load for the device ACPI\ENE0110\5&14353508&0.
• A corrected hardware error has occurred.
  
  
• A corrected hardware error has occurred. (same as above)
• The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffffe0002c0c2028, 0x00000000be000000, 0x0000000000800400).

It has happened twice so far and that has me bit worried.
Previous one had the following bugcheck error:

• The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff800765cd8b8, 0x0000000000000000, 0x00000000000000a0).

Would really appreciate if someone can point out anything.

It is a brand new laptop (couple of weeks old). And both the times when it crashed, I was using Chrome (google drive, or writing email etc), wasn't playing games. The CPU/GPU isn't overclocked either.

Thanks in advance.

 

System auto reboot

Hi,

I got another reboot today.

This round I can locate the bug check message as below.

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000006, 0xffff9702222a78e0, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 24b396e1-1933-4688-b281-bbccfc25b400.

Any suggestion what should be the next steps?

thanks,

 

Windows 10 Bugcheck , system reboot

Hi!

Lately I am having issues with my system rebooting and the event viewer stating the system has rebooted from a bugcheck.

Does anyone know how to troubleshoot this?

The message that appears in the eventviewer is:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003****d7b19a0). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: cb2734d9-8da0-4592-8804-58bd1238bf76.

Cheers,

Thomas