Windows 10: System restore failed while deleting following file issue

For reasons i have been trying to recover my pc from a time earlier this day. After trying it 2 times i have gotten this message. I cant upload a photo for some reasonAn unspesified error occurred during system restore. 0x80071ac5Please help me

:)

 

System Restore - System restore failed to extract the file ...... (0x8007005) error

Hi Loucille,

One of the possible reasons why the error code 0x8007005 occurs when performing system restore is due to corrupted system files that caused software conflicts. Since you have tried several steps to resolve the issue, we recommend that you
perform a System Restore in safe mode. To boot your device in
safe mode kindly click on this link. This will start Windows in a basic state, using a limited
set of files and drivers.

Once done, we suggest that you perform a system restore after booting in safe mode. System Restore will be able to revert your PC or laptop to their previous state, which can be used to repair and recover system malfunctions or issues. Restoring won’t affect
your personal files, but it will remove apps, drivers, and updates installed after the restore point was made. To do this, follow the steps below:

• Right-click the Start button, and then select Control Panel.
• Search Control Panel for Recovery.
• Select Recovery > Open System Restore > Next.
• Choose the restore point related to the problematic app, driver, or update, and then select Next > Finish.

If in case that the issue persists, we suggest that you run the System File Checker tool. This will be able
to scan for corruptions in Windows system files and restore it. We also suggest that you run the DISM command to repair the Windows image on your system. Follow the steps provided
on this link for the complete guide on how to use
the tool.

Please post back with the result.

 

Deleted file restore software.

Shute I never thought about system restore. But its been more than a week now, don't know if I can go back that far. But even then will it put back user files?

 

How to delete inactive System Image Restore Points in System Restore

AndreTen - I have tried Disk Cleanup but unfortunately the problem entries did not go away.
I feel certain Bree (VIP Member) has identified the correct cause of this problem as above and his adviced solution should also do the trick.

- - - Updated - - -

Bree - Thank you. I must admit that I did use 'Create system image' a few times in 'Backup & Restore (Windows 7)' instead of 'Backup now' and these ghost entries relate to those actions. You have rightly identified the cause of this issue.
It is crazy that Microsoft has put two different backup options causing the issue of these ghost restore points.

Regarding your advice on how to rectify the issue - I must add that I am not very computer savvy and feel reluctant to use Diskpart utility etc to delete 'WindowsImageBackup\SPPMetadataCache' and 'WindowsImageBackup\Catalog folders' from within 'System Volume Information' folder with command Prompt as I fear damaging the pc by making any mistakes, as I have never done this before.

Please advice if there may be another simpler method to delete the above folders OR if you are able and have time to post a step by step instructions (with pictures if possible) on how to follow your advice. Much appreciated.