Windows 10: System Service Exception in Windows 11

Hi, yesterday I updated my windows 11 as always, but, during the installation process a text appeared "undoing changes to your computer" I let it there for a minute or two and then I got a BSOD with the error code "System_Service_Exception", after the BSOD the PC restarts, and it shows again the text "undoing changes to your computer". This continues in loop, I tried to shut down the oc with the power button, but when I restart it it doesn't changes nothing. Do someone know how to fix this problem?

:)

 

System Service Exception in Windows 11

Team, I need an expert opinion in order to fix my BSOD due to the system service exception in windows 11. The same issue was being faced in win-10 64 bit then I thought it could be due to windows failure then I installed the win-11 but the issue remained same and I'm sick of it. While doing some task, suddenly a blue screen appears and system gets restarted and I lost my important due to this reasons many times.

Please suggest.

 

stopcode-system service exception

Hi,

Conflicts with the hardware driver is one of hte possible reasons why you are having a blue screen error with stop code, system service exception. For us to assist you better, kindly answer the following questions:

• Have you made any changes to your computer prior to this issue?
• What troubleshooting steps have you done so far?
• Which Version and OS Build number of Windows 10 is currently installed? To check, press the
  Windows key, type winver, and press the
  Enter key.

Meanwhile, you can try the troubleshooting steps on this
link to resolve blue screen issues.

We are looking forward to your response.

 

System Service Exception

Hi Julian,

Welcome to Microsoft Community.

I'm Hahn and I'm here to help you with your concern.

I'm sorry to hear that you're experiencing issues with your PC after attempting to revert from Windows 11 to Windows 10. The "Service System Exception" error with the cause "ntfs.sys" indicates that there might be a problem with the NTFS file system driver.

Since you can't access the system now only the BIOS screen, the only way to fix this is to repair the system using Windows 10 installation media.

Let’s try performing an in-place install or in-place upgrade which will refresh your Windows files and operating system without removing files or applications. That being said, we always recommend that if you have important data, you should back it up before making large system changes. If you want to back up your data first, please do so. Once you are done backing up, you can follow the steps in the following guides: How to perform an In-place Upgrade with Windows 10 Step-by-Step Guide - Microsoft Community

Your system should now boot into Windows 10 without the "Service System Exception" error. If the problem persists or you encounter other issues, it might be necessary to perform a clean installation of Windows 10. Be sure to back up any important files before proceeding with a clean install.

Remember that the steps provided here are based on the assumption that the NTFS.sys file is the root cause of the issue. If the problem persists after following these steps, it's possible that there could be other underlying hardware or software issues.

I hope this helps. If there is anything not clear, please do not hesitate to let me know.



Your Sincerely

| Microsoft Community Support Specialist