Windows 10: SYSTEM SERVICE EXCEPTION / MUPS.SYS failed when downloading anything from any browser from...

Discus and support SYSTEM SERVICE EXCEPTION / MUPS.SYS failed when downloading anything from any browser from... in Windows 10 Software and Apps to solve the problem; Since the last Windows update, anytime I try to download anything, using any browser, from the Internet the system crashes with BsOD. See attached... Discussion in 'Windows 10 Software and Apps' started by HaroldCole1, Aug 18, 2023.

  1. HAROLDCOLE1
    HaroldCole1 Win User

    SYSTEM SERVICE EXCEPTION / MUPS.SYS failed when downloading anything from any browser from...


    Since the last Windows update, anytime I try to download anything, using any browser, from the Internet the system crashes with BsOD. See attached screen shots or error and system info.

    :)
     
    HaroldCole1, Aug 18, 2023
    #1
  2. HELKAV
    helkav Win User

    MUP service missing


    I have just noticed this as a result of trying to fix the group policy service, which dependant on MUP
    therefore I don't know if it was always missing, happened in an upgrade

    has anyone else had a similar experience, any ideas

    there are suggestions online about how to "fix" by restoring mup.sys (in system32) to the services, but I'm a bit wary as there NOTHING on the official MS sites about this : not even the basic info on mup service
     
    helkav, Aug 18, 2023
    #2
  3. LEMPO
    Lempo Win User
    system service exception wdfilter.sys fail windows 10

    SYSTEM SERVICE EXCEPTION / MUPS.SYS failed when downloading anything from any browser from... 201216d1535476856t-system-service-exception-wdfilter-sys-fail-windows-10-a-start.png

    missed this part sorry
     
    Lempo, Aug 18, 2023
    #3
  4. POVILASVAITUKAITIS
    PovilasVaitukaitis Win User

    SYSTEM SERVICE EXCEPTION / MUPS.SYS failed when downloading anything from any browser from...

    BSOD system service exception. what failed: IGDKMD64.SYS

    hello, for the past few days I had several BSOD. Two of them have been KMODE EXCEPTION NOT HANDLED and one SYSTEM SERVICE EXCEPTION but in both cases what failed was the same, igdkmd64.sys

    after the last one I used driver verifier (Redirecting) to get memory dump files to see what happened.

    here is the link to the files: https://1drv.ms/u/s!AqZNaSZvH57q8l0IvNcspcA7ZMXq

    system information: https://1drv.ms/u/s!AqZNaSZvH57q8l_nC-PbwVlS3Jf7
     
    PovilasVaitukaitis, Aug 18, 2023
    #4
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SYSTEM SERVICE EXCEPTION / MUPS.SYS failed when downloading anything from any browser from...

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