Windows 10: System thread error (blue screen)

Hello, I'm posting because I'm having this problem since I upgraded my win 7 to win 10 a few days ago, and it's driving me crazy. This is the problem:

After upgrading, each time I connect the HDMI cable of my home theatre (which is a Muteki Sony) which transmit audio and video, this blue screen appears and restarts the computer automatically. On the other hand if I turn on the pc or restart it with the HDMI cable connected and the home is already on, it works perfectly.

The computer I'm using is a laptop with ATI mobility radeon HD 5470 512 MB video board.

I've already unistalled the video driver with DDU in safe mode and reinstalled the lastest version of the software as I saw indicated in several places, but the problem remains.

Thank you, I hope you can give me a hand with this.

Image of the error:





:)

 

blue screen error "system thread exception not handled"

My laptop came with 2GB RAM with Windows 7. I upgraded it to Windows 10 prof. Now, I purchased a 4GB ram and inserted into the additional slot available. It shows { Your PC ran into a problem and needs to restart. We'll restart for you. Stop Code: SYSTEM
THREAD EXCEPTION NOT HANDLED }

Now, if i remove the new RAM and start the system its working fine. If i add new ram its creating problem. This system is actually upgradable upto 8 GB ram. Can someone help me please.

 

blue screen error: Stop code System Thread Exception Not Handled (What failed: afd.sys)

HI,

Please see my previous analysis which indicates the cause of your issue and methods to correct it. There are 5 steps however you may only need to perform 1 & 2.

Rob - SpiritX