Windows 10: System Unresponsive

I have an issue or maybe a couple of them


Updates will not install and increasing regular the system all of a sudden freezes. Mouse appears active but nothing opens. This usually happens in use but has occurred at start up with desktop displayed, mouse cursor moving but icons unresponsive.


Have run Dell diagnostic but no error found. I run SFC /scannow and a report indicates dome corrupt files. I have copied the report from the CBS log and attach below. Sorry but it means nothing to me other than reinstall windows but hopefully, someone out there can help me. Very much appreciated.


Thanks

GD


2020-05-23 10:01:36, Info CSI 00000186 Hashes for file member [l:13]'SMSvcHost.exe' do not match.
Expected: {l:20 b:2a688551765c5440579a6067b795907bf1c67e81}.
Actual: {l:20 b:420eaacfcf22fe032cfeab37ce157a61f45d7d13}.
2020-05-23 10:01:36, Info CSI 00000187 [SR] Cannot repair member file [l:13]'SMSvcHost.exe' of SMSvcHost, version 10.0.18362.146, arch msil, versionScope neutral, pkt {l:8 b:b03f5f7f11d50a3a} in the store, hash mismatch
2020-05-23 10:01:37, Info CSI 00000188 Hashes for file member [l:13]'SMSvcHost.exe' do not match.
Expected: {l:20 b:2a688551765c5440579a6067b795907bf1c67e81}.
Actual: {l:20 b:420eaacfcf22fe032cfeab37ce157a61f45d7d13}.
2020-05-23 10:01:37, Info CSI 00000189 [SR] Cannot repair member file [l:13]'SMSvcHost.exe' of SMSvcHost, version 10.0.18362.146, arch msil, versionScope neutral, pkt {l:8 b:b03f5f7f11d50a3a} in the store, hash mismatch
2020-05-23 10:01:37, Info CSI 0000018a [SR] This component was referenced by [l:78]'Package_2_for_KB4534132~31bf3856ad364e35~amd64~~10.0.1.3114.4534132-17_neutral'
2020-05-23 10:01:37, Info CSI 0000018b Hashes for file member [l:13]'SMSvcHost.exe' do not match.
Expected: {l:20 b:2a688551765c5440579a6067b795907bf1c67e81}.
Actual: {l:20 b:420eaacfcf22fe032cfeab37ce157a61f45d7d13}.
2020-05-23 10:01:37, Info CSI 0000018c Hashes for file member [l:13]'SMSvcHost.exe' do not match.
Expected: {l:20 b:2a688551765c5440579a6067b795907bf1c67e81}.
Actual: {l:20 b:420eaacfcf22fe032cfeab37ce157a61f45d7d13}.
2020-05-23 10:01:37, Info CSI 0000018d [SR] Could not reproject corrupted file \??\C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\\SMSvcHost.exe; source file in store is also corrupted

2020-05-23 10:01:15, Info CSI 00000110 CSIPERF - FilePI Queue 104ms
2020-05-23 10:01:16, Info CSI 00000111 Hashes for file member [l:23]'MsSpellCheckingHost.exe' do not match.
Expected: {l:32 ml:33 b:32af9c20e6c3d579cb6912a524f5678b60a3a0f79c0836a3161062d77148577e}.
Actual: {l:32 b:c2b5c16d8083558226adc62ad8427236db851c3c6b4424fb9094fa02f4549e1d}.
2

:)

 

windows 10 unresponsive

Hi,

This issue could occur due to
missing/corrupted system files
that happened while upgrading/updating Windows 10 and
outdated drivers that causes your computer to be unresponsive/slow. We suggest that
you perform these following methods of troubleshooting:

Method 1: Update the drivers.

To know how to update your drivers, please click
here.

Method 2: perform a clean boot.



To know how to perform a clean boot, click this
link.

If the issue persists, proceed to
method 3 and method 4.

Method 3:
Run SFC Scan.

To run an
SFC scan, follow these steps:

• 
  Run
  Command Prompt as Administrator.
  
• 
  Type
  sfc /scannow
  and hit
  Enter.
  

This will check and run an auto-repair on the issue.

Method 4:
Run DISM Tool.

After running the
SFC scan
and the issue still persist, run the
DISM
to check the system health and to try restoring the files. To run
DISM tool, follow these steps:

• 
  Run
  Command Prompt as Administrator.
  
• 
  Type the following command:
  
  • 
    DISM.exe /Online /Cleanup-image /scanhealth
    
  • 
    DISM.exe /Online /Cleanup-image /Restorehealth
    

NOTE:
This might take a while to finish scanning.
Do not cancel.

Let us know how it goes.

Regards.

 

Programs not working

In post 26 there were steps listed to fix the operating system corruption.
Are you able to follow them?
In post 29 was the suggested dism repair command.

 

Keyboard unresponsive after update to Windows 10 version 1073

Hi,

One possible reason why your keyboard is slow and unresponsive after an update may be due to driver incompatibility. As an initial recommendation, we suggest that you run the Hardware and Devices troubleshooter to resolve this issue. Kindly follow the steps
below:

• Type Troubleshooting in Cortana's search field and press
  Enter.
• Click on View All in the top left corner.
• Click on Hardware and Devices from the list and follow the prompts.

Let us know if you will need further assistance.