Windows 10: System_Service_Exception (netio.sys) + ntoskrnl.exe

Hello,

About a week and a half ago I started getting intermittent blue screens with the bug check string system_service_exception (netio.sys).

I've been all over the internet looking for a solution but so far have found none. Things I've tried include doing a complete install of video drivers and running sfc /scannow.

Using sfc /scannow I get a message saying windows found corrupted files but was unable to fix them. I have no idea if that is relevant or not. Running it multiple times produces the same results.

I can't pin down if I'm doing anything specific to cause it. Two of the times it happened I was watching youtube videos, and once it happened almost immediately after waking the computer up from sleep.

Something to note is this only started after one of the recent updates to windows so I don't think it's hardware related (at least I hope). I am running a slight overclock on my cpu but I have been running the same overclock since I built this computer back in august and it has been perfectly stable since then.

:)

 

SYSTEM_SERVICE_EXCEPTION netio.sys

Hi there,

I am, for the last month or so, randomly getting the blue screen SYSTEM_SERVICE_EXCEPTION netio.sys.

All drivers are up to date and I have not installed any software or hardware in the last 6+ months.

Following the dump files from the last three crashes.

Any solution on hand?

Many thanks

C

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Dump File : 121517-21031-01.dmp

Crash Time : 15.12.2017 15:54:58

Bug Check String : SYSTEM_SERVICE_EXCEPTION

Bug Check Code : 0x0000003b

Parameter 1 : 00000000`c0000005

Parameter 2 : fffff800`d2530e28

Parameter 3 : ffffd000`20c35d50

Parameter 4 : 00000000`00000000

Caused By Driver : volmgr.sys

Caused By Address : volmgr.sys+530e28

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address : ntoskrnl.exe+142a00

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\121517-21031-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 10586

Dump File Size : 282.836

Dump File Time : 15.12.2017 15:59:02

==================================================

==================================================

Dump File : 120817-20421-01.dmp

Crash Time : 08.12.2017 15:35:49

Bug Check String : SYSTEM_SERVICE_EXCEPTION

Bug Check Code : 0x0000003b

Parameter 1 : 00000000`c0000005

Parameter 2 : fffff800`64a10e28

Parameter 3 : ffffd001`8a481d50

Parameter 4 : 00000000`00000000

Caused By Driver : NETIO.SYS

Caused By Address : NETIO.SYS+10e28

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address : ntoskrnl.exe+142a00

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\120817-20421-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 10586

Dump File Size : 282.996

Dump File Time : 08.12.2017 15:37:07

==================================================

==================================================

Dump File : 111817-22468-01.dmp

Crash Time : 18.11.2017 10:19:41

Bug Check String : SYSTEM_SERVICE_EXCEPTION

Bug Check Code : 0x0000003b

Parameter 1 : 00000000`c0000005

Parameter 2 : fffff801`20ba0e28

Parameter 3 : ffffd000`2452ad50

Parameter 4 : 00000000`00000000

Caused By Driver : volmgr.sys

Caused By Address : volmgr.sys+fa0e28

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address : ntoskrnl.exe+142a00

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\111817-22468-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 10586

Dump File Size : 282.948

Dump File Time : 18.11.2017 10:21:53

==================================================

 

SYSTEM_SERVICE_EXCEPTION netio.sys

A new crash through another driver.

==================================================

Dump File : 121617-18390-01.dmp

Crash Time : 16.12.2017 13:42:17

Bug Check String : SYSTEM_SERVICE_EXCEPTION

Bug Check Code : 0x0000003b

Parameter 1 : 00000000`c0000005

Parameter 2 : fffff800`2ae50e28

Parameter 3 : ffffd001`6d944d50

Parameter 4 : 00000000`00000000

Caused By Driver : WindowsTrustedRT.sys

Caused By Address : WindowsTrustedRT.sys+710e28

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address : ntoskrnl.exe+142a00

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\121617-18390-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 10586

Dump File Size : 282.980

Dump File Time : 16.12.2017 13:46:50

==================================================

 

Code: BugCheck 3B, {c0000005, fffff8017a960b84, ffffd000f3932810, 0} *** WARNING: Unable to verify timestamp for aswStm.sys *** ERROR: Module load completed but symbols could not be loaded for aswStm.sys Probably caused by : NETIO.SYS ( NETIO!StreamProcessCallout+594 ) Followup: MachineOwner ---------[/quote] Avast is playing in. Sometimes it happens.

Have a test. Uninstall Avast, activate Defender and get MBAM freeware alongwith it. See how it goes. Let us know.

 

Avast is playing in. Sometimes it happens.

Have a test. Uninstall Avast, activate Defender and get MBAM freeware alongwith it. See how it goes. Let us know.[/quote] As it turns out my trial of Avast expired yesterday anyways so I already uninstalled it. I will see if things remain stable for the next few days and report back.

 

The computer has been on almost 24/7 since I removed Avast and no bsods yet.

Not sure if it's too early to say it's fixed yet because it was around 5 days between crashes the first time but so far so good.

 

Its OK. Let us know for any further issue. *Smile