Windows 10: system_service_exception with netio.sys failure

Discus and support system_service_exception with netio.sys failure in Windows 10 BSOD Crashes and Debugging to solve the problem; Got a BSOD stop stating that a system_service_exception occurred with netio.sys failure. I'm running windows 10 on an hp envy laptop. I'm currently up... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by FRANCISCONLAN, Mar 4, 2020.

  1. system_service_exception with netio.sys failure


    Got a BSOD stop stating that a system_service_exception occurred with netio.sys failure.

    I'm running windows 10 on an hp envy laptop. I'm currently up to date on all levels.

    SpeedFan indicated that one of the core

    temps had reached over 71 deg C.

    Could the BSOD be due to the high core temp?


    Thanks

    :)
     
    FRANCISCONLAN, Mar 4, 2020
    #1
  2. Pradeep Trout, Mar 4, 2020
    #2
  3. Spectrum Win User
    BSOD at random times, SYSTEM_SERVICE_EXCEPTION (Netio.SYS)


    It looks like there are known issues with Asus' "GameFirst" software package, which includes the NFC driver.

    See this thread from ASUS' forums: SYSTEM_SERVICE_EXCEPTION (NETIO.SYS) HELP

    I would suggest updating (or as the thread suggests, uninstalling) GameFirst, and see if that causes the blue screens to stop.

    If you continue to have issues, here is your laptop's driver download page I would suggest updating everything to the latest version (and also posting a new set of logs).
     
    Spectrum, Mar 4, 2020
    #3
  4. system_service_exception with netio.sys failure

    BSOD at random times, SYSTEM_SERVICE_EXCEPTION (Netio.SYS)


    alright thank you so much I will try this today and see if I get any BSODs again
     
    DoTheStrut, Mar 4, 2020
    #4
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system_service_exception with netio.sys failure

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