Windows 10: task manager and settings show different storage capacity than file explorer.

I don't know the exact specs of this as i didn't buy this laptop but when i checked its storage it was different on my file explorer .searched on google and didn't find anyone else with the same problem. i have windows version 20H2OS build 19042,1052

:)

 

Blank window in File Explorer and Task Manager after installing Anniversary Update on Windows 10

Hi Lily,

Do let us know if you are able to see any error message/ error code while trying to access File Explorer and Task Manager?

[*]Let us try the below troubleshooting steps and check if it helps.
[*]
Step 1: End the Windows Explorer process and create the new one.

• Press Ctrl+Shift+Esc, under Process
  tab, search for Windows Explorer.
• Right click on it and click on End task.
• Click on File in the Task Manager
  at top left corner of the window and select Run new task.
• Type explorer.exe and click on Ok.

Step 2: Run SFC scan.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. If a
Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected.

Follow the below steps:

• 
  Right click on the Start button, click on
  Command Prompt (Admin).
  
• 
  Type “sfc /scannow” without the quotes and hit
  Enter.
  
• 
  After the scan, restart the computer and check for the issue.
  

Step 3: Run Memory Diagnostic Tool.

Follow the below steps:

• Press Windows key and type
  Memory Diagnostic.
• Select Windows Memory Diagnostics
  and click on Restart now and check for problems.
• Follow the on-screen instructions.

Hope it helps. Kindly update the status of accessing File Explorer and Task Manager for further assistance.

Thank you.

 

External Hard Drive not showing under Settings > Storage

An external hard drive is not shown in Windows 10 Pro > Settings > System > Storage. It can also not be selected to save new content on it (Storage > More storage settings > Change where new content is saved.

The hard drive does show up in the disk manger, file explorer and even as Backup (Settings > Update & security > Backup).

Unsuccessful attempts to fix:

• Troubleshooting (hardware & device) as advised in Secondary 1TB Hard Drive not showing up under Storage in PC Settings after OS Reinstall
• Checked status of disk drive in device manager: nothing unusual found
• Changed drive letters in device manager
• Re-formated drive, including different formats (NTFS, ReFS, FAT32)

Info:

• System: Windows 10 Pro
• Version: 1703 (Build 15063.877)
• Hard Drive: WD Elements 2TB, USB 3.0
• Format: NTFS, ReFS, FAT32 (tried all)

 

Storage Space shows low capacity warning

Hello Chaeril,

Thank you for posting your concern in Microsoft community and welcome to the Windows 10 Family.

Windows created the low disk space warning to alert computer users when their hard drive is running low on available disk space. However in your case, the warning itself shows incorrect while there is still space left.

To be able to assist you better please let us know few more details on the below questions.

1. What is the make and the model of your computer?

2. Is the D: drive which you have shared the information about a secondary drive or a primary drive (Windows drive)?

Before proceeding, please check if the same issue occur when logged in through a different user account.

Ref:
http://windows.microsoft.com/en-us/windows-10/getstarted-set-up-accounts

This issue may happen due to system file corruption. I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow
the below given steps:

• 
  Press Windows key + X, select
  Command prompt (Admin) to bring up elevated Command prompt.
  
• 
  In Command prompt type
  sfc/scannow and press enter.
  
• Restart the computer.

If no corrupted system files were found in the previous state, then I suggest you to try the following steps to employ the DISM command lines:

• 
  Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
  
• 
  In command prompt, type the following commands and press Enter after each command:
  
  DISM.exe /Online /Cleanup-image /Scanhealth
  
  DISM.exe /Online /Cleanup-image /Restorehealth
  

• 
  Close the command prompt and restart the PC and check if it works.
  

If the above recommendation did not work, I would suggest you to follow the below steps as a work around to stop the Windows notification of low disk space.

• Press the ‘Windows + R’ key on the keyboard to open the Run Command Dialog Box.
• Type in regedit to open the Registry Editor.
• Navigate down to HKEY_CURRENT_USER / Software / Microsoft / Windows / CurrentVersion / Policies / Explorer
• If the NoLowDiskSpaceChecks key is not there, right-click to create a new DWORD value with that name.
• Double-click on NoLowDiskSpaceChecks, enter 1 for the value
• Press OK and exit from REGEDIT.

Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore,
make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following
article number to view the article in the Microsoft Knowledge Base:

322756 (How to back up and restore the registry in Windows )

How to back up and restore the registry in Windows

Hope the above information was helpful. If you need further information, feel free to write to us and we would be happy to help you.

Thank you.