Windows 10: Techkey bluetooth 5.0 dongle drivers don't work

Discus and support Techkey bluetooth 5.0 dongle drivers don't work in Windows 10 Drivers and Hardware to solve the problem; I don't know what to do to get the drivers to work. I read so other guys post which was dated sept 2020 and they said they got it to work after... Discussion in 'Windows 10 Drivers and Hardware' started by doggohere, Dec 8, 2020.

  1. doggohere Win User

    Techkey bluetooth 5.0 dongle drivers don't work


    I don't know what to do to get the drivers to work. I read so other guys post which was dated sept 2020 and they said they got it to work after deleting some old drivers. So based off this I hope it can be fixed because I went through a lot of trouble just to buy a bluetooth adapter. Try following the post that had same dongle but don't know what to do because the guy was able to fix his from just deleting old drivers.


    So followed the steps instructed from the manual and did this
    1. plug in the dongle
    2. download drivers and finish setup which says to restart the computer
    3. computer restarted nothing happens and I try going at it again by restarting the download sadly all attempts fail and also will get the blue screen of deaths everytime I try to fumble around the updating for the driver for my dongle in the device manager

    And returning the dongle is out of question sadly.

    :)
     
    doggohere, Dec 8, 2020
    #1
  2. nick255 Win User

    Can't get Bluetooth working...

    If your sure that its recognised properly then have a look on this links page http://www.holtmann.org/linux/bluetooth/

    The only thing i can think of to fix if it isnt recognised by linux is the following:

    Firstly you have to find out what chipset your bluetooth dongle uses.
    Secondly i think your going to have to basically compile your own kernel and include the module for the chipset that your bluetooth dongle uses.
    Thirdly depending on if you add it to the kernel or as like built in you will have to add the name of the module to a config file which is used when you boot linux.

    If the kernel doesnt have support for your bluetooth dongle then you can either try and find a different copy of the kernel which does or try and find the driver for it.

    To recompile your own kernel however requires a whole guide itself , plus different linux distro's will have different kernels with different options and slightly different config files.

    Only thing i can suggest is going to www.gentoo.org and reading through their handbook, its basically step by step setting up linux manually, in the handbook there is a page or two on recompiling your kernel for your particular configuration.
     
    nick255, Dec 8, 2020
    #2
  3. Bluetooth USB Dongle

    Ok so here's a question. I had a revelation today that: "Duh, my keyboard/mouse is bluetooth, shouldn't that be the same thing?" My goal here is to get my new Motorola HT820 bluetooth headphones to work with on my computer.

    Keyboard/Mouse is Logitech MX5500 Revolution, bluetooth wireless, came with a USB dongle that they connect through. I tried today to get the headset to work, and it won't receive sound. I can get it "connected," but with complications. I'm using Windows XP, have Setpoint 4.7, and I've tried the following:

    -Changed the radio settings to a bluetooth hub instead of locked to the keyboard/mouse.

    -Clicked "Connect Other Devices."

    - Paired headphones with windows. Windows connects correctly, the device reads connections, windows shows it as "already connected" when I try to connect it again. I click on Control Panel -> Bluetooth Devices, and I see the "Motorola HT820" listed as "Passkey enabled," but it doesn't say "Connected" like the keyboard and mouse do. Also, audio does play on the headphones.

    -Click on Properties on HT820, and then on services, it does not show any services at all.

    - Searched around google, logitech, motorola websites & forums to answers or help, nothing. Closet I got was logitech's "Bluetooth FAQ" which has the following paragraph (http://www.logitech.com/lang/pdf/bluetooth/bluetooth-faq.pdf):

    "3.6 How do I listen to music wirelessly with a Bluetooth headphone?
    All you need is a Bluetooth headphone and a media player such as iTunes or Windows Media Player 10. For optimal results, it is recommended you use a headphone with Bluetooth 2.0 Enhanced Data Rate, to benefit from the maximum bandwidth (up to 3Mb/s).
    Please refer to our online "How To" documents for step-by-step instructions related to your specific device (www.logitech.com/bluetooth/howto)." [That link transfers you back to the same pdf document - it's a circle]

    -I tried to install latest Widcomm stack from broadcomm's website, but it says it's not compatible with this dongle.

    -Called Logitech Tech Support - got a total jerk girl who straight up said "No i can't help you." And then wouldn't give me the time of day after that.

    I've read on threads on Logitech forum that people are using this headset with logitech dongles. Any help getting this connected? I just don't want to have 2 bluetooth dongles connected when I rly only should need this one. Otherwise I guess I'll just purchase one of the ones above, and use that to connect my keyboard, mouse, and headphones all in one swoop.

    Sidenote: anyone have experience/knowledge with behavior when 2 bluetooth USB dongles are connected to the same computer?
     
    surfsk8snow.jah, Dec 8, 2020
    #3
  4. Techkey bluetooth 5.0 dongle drivers don't work

    Iogear GBU521 Bluetooth Don. - Not Headphone Compatible on Windows 10?

    sygnus21, you're a hero! You had the final step in the equation!

    SOLUTION:
    1. Wipe all bluetooth settings and drivers, unplug and re-plug the Iogear dongle, achieving a blank slate
    2. Install the appropriate Windows 10 driver from Product Drivers, Firmware & Software - IOGEAR
    3. Open Start, type "Device Manager" and open the first result
    4. Under Bluetooth, right-click "Broadcom BCM20702 Bluetooth 4.0 USB Device" and left-click "Update Driver"
    5. Select the automatic option in the new window.
    Finish updating that driver, and you're good to go!

    Apparently, one must have Iogear's GBU521 driver installed first before asking Windows 10 to update it. Quite a complex process if you ask me, certainly not plug-and-play at all!

    My bluetooth devices are now working fine and dandy!
     
    ivangoabby, Dec 8, 2020
    #4
Thema:

Techkey bluetooth 5.0 dongle drivers don't work

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