Windows 10: Technical support needed

Yesterday when I clicked on News on MS Edge screen, a pop-up warning with loud announcement that my WIN 10 computer bought less than 2 yrs ago has suspicious virus and I should not shut down or do anything other than call the 1888 number for assistance. The pop-up had real Microsoft banner. Once I called the 1888 number, a lady answered and said her name is Cecilia. She asked me to give control of my computer to her so she may help to fix the virus threat problem. She said the computer network IP had been hacked, and showed me 16 hacking connections were made. She then removed the connections and the 499 virus files. Then she installed Malware and CCleaner apps on my computer. Today she said she'll finish with getting rid of the rest of virus.


Unfortunately, once she got on she got rid of the warning pop-up with the toll number to call for assistance so I don't have that toll free number. Then she said she's in WA state but not on Microsoft campus. Instead, she gave a contact number of 425 409-2390. Right now, I'm feeling nervous if Cecilia may not be a real Microsoft tech support staff. Could someone confirm this for me? So that I won't continue to let her work on my computer this afternoon at 2 o'clock. I'm very afraid that I might've been scammed. Thanks very much for anyone who can help!

:)

 

calling level 2 support

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue

I suggest you to follow the steps below and check if it helps.

• 
  Press windows key, and type Contact Support.
  
• 
  Select Services and apps.
  
• 
  Click on Windows.
  
• 
  Click on Technical Support.
  
• 
  There you will be able to contact the Technical support.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

AMD FX OC'ers Club

That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.

 

B3 Phenom support

I checked gigabyte's site on my GA-M57 and it didn't say anything about b3 stepping update, but all of the x3 chips are b3 steppings, so just use the x3 support bios if available.