Windows 10: Terminal Server RemoteAPP program screen black/cut off

Discus and support Terminal Server RemoteAPP program screen black/cut off in Windows 10 Customization to solve the problem; Had an issue come up recently and I am not sure to fix it. We use RemoteApp for an ERP Program. We are setup with the following: 10 Terminal Servers... Discussion in 'Windows 10 Customization' started by Fenikas, Dec 11, 2019.

  1. FENIKAS
    Fenikas Win User

    Terminal Server RemoteAPP program screen black/cut off


    Had an issue come up recently and I am not sure to fix it. We use RemoteApp for an ERP Program.


    We are setup with the following:

    10 Terminal Servers Windows 2012 R2 with office 2010, latest updates from Windows and Office. Each server runs our ERP program. All connect to a central DB

    1 Mananament server

    1 Connection Broker

    Users PC is windows 10



    Users PC connect to the Terminal server via remoteapp URL and can see the icons. For some reason, users are getting the program chopped off or black screen in certain areas.

    Tried the following to fix:

    I tried to update there display drivers on the PC. Got the same issue

    Updated the Terminal servers and still got the same issue.

    Tried to see if this is isolated to one Terminal Server, but its happens on all of them.


    Not sure what else to look at.

    Terminal Server RemoteAPP program screen black/cut off 5fbacfbe-a758-4ee0-a178-bd0b1a23db70?upload=true.png

    :)
     
    Fenikas, Dec 11, 2019
    #1
  2. KOERT PEETERS
    Koert Peeters Win User

    Black Screen on User Login Windows Server 2016 Terminal Server

    I have randomly only Black Screen, when a User logs on to a Windows 2016 Terminal Server.

    The Server ist fully patched trough Windows Update.

    I tried already lot of suggestions that I have found in forums on the internet - nothing helped.

    As lots of other Admins are facing a similar problem with in different configuration, I think this should be addressed by Microsoft - or does anyone have an idea on how to solve it?

    - The Terminal Server is running on a esxi 6.5 Server in my case - but I have seen other Admin having the same problem on hardware install as well

    - Chrome is installed on my Terminal Server

    - Around 50 people are working on this Terminal Server

    - The problem seems to occur daily with random users

    - All Users can be affected by the problem

    - Ctrl+Alt+End does work (so the User could logoff himself or start Task Manager)

    - There is no log of this issue
     
    Koert Peeters, Dec 11, 2019
    #2
  3. RISKIANTO AGUNG PRAYOGI
    Riskianto Agung Prayogi Win User
    Program works normal in local server but cannot function normally in remoteapp

    Hi,

    I got some trouble with my apps.

    My apps running well in local remoteapp server, there is no problem when i access it via external network.

    But problem occur after access the program. it will crash when i do right click in some menu or using drop down menu.

    those problem were not occur in local remoteapp server. So i already make sure the program compatible in remoteapp server.

    I dont know what really happen in my configuration.

    Thank you for your help.
     
    Riskianto Agung Prayogi, Dec 11, 2019
    #3
  4. ONDREJ.NEMECEK
    ondrej.nemecek Win User

    Terminal Server RemoteAPP program screen black/cut off

    How to setup RemoteApp mode for some application in Windows 10 Professional

    Hi all,

    how to deal with RemoteApp mode in Windows 10 Professional? I tryied to follow

    these instructions to setup application for RemoteApp mode under Windows 7     but without success. Problem is that there is no such entry

    • HKLM/SOFTWARE/Microsoft/Windows NT/CurrentVersion/Terminal Server/TSAppAllowList
    in registry. When I add these entry by hand and follow next instructions, I cannot connect to remote application because window closed immediately after login. Normal remote desktop is working fine.

    Can you suggest some resources or guide to setup and use RemoteApp mode in Windows 10 Professional?

    Many thanks for any idea.

    Best regards,

    Ondrej Nemecek.
     
    ondrej.nemecek, Dec 11, 2019
    #4
Thema:

Terminal Server RemoteAPP program screen black/cut off

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