Windows 10: Terrible sound through headphone jack after driver update

Discus and support Terrible sound through headphone jack after driver update in Windows 10 Drivers and Hardware to solve the problem; This morning Realtek Audio update popped up in the corner of my screen and instantlly all wired audio started sounding terrible like it was being... Discussion in 'Windows 10 Drivers and Hardware' started by NicholasHolden1, Aug 5, 2020.

  1. NICHOLASHOLDEN1
    NicholasHolden1 Win User

    Terrible sound through headphone jack after driver update


    This morning Realtek Audio update popped up in the corner of my screen and instantlly all wired audio started sounding terrible like it was being played in a wind tunnel.


    I can see that these two events occured the ones at 10.10 and 10.11am. the other two was me trying to reinstall


    Terrible sound through headphone jack after driver update 9d3c18ac-b1f1-4613-8242-9f2e88f61a3b?upload=true.jpg


    Driver Management concluded the process to install driver hdxssma7.inf_amd64_2ca5bf58e44a69d4 for Device Instance ID INTELAUDIO\FUNC_01&VEN_10EC&DEV_0298&SUBSYS_102807BE&REV_1001\4&1E3FD26D&0&0001 with the following status: 0x0.


    Driver Management has concluded the process to add Service IntcAzAudAddService for Device Instance ID INTELAUDIO\FUNC_01&VEN_10EC&DEV_0298&SUBSYS_102807BE&REV_1001\4&1E3FD26D&0&0001 with the following status: 0.


    I have tried some windows trouble shooting and reinstalling drivers but nothing has helped so far.


    Product verion is 10.0.18362.1

    :)
     
    NicholasHolden1, Aug 5, 2020
    #1
  2. DRUMMERZACK
    DrummerZack Win User

    No Sound Through Headphones


    Hello! I've already read through many of the similar questions on this forum, however none of the solutions seem to work.
    Sound comes through perfectly fine on my laptop's built-in speakers. However, when plugging my headphones into the 3.5mm headset jack, there is no sound whatsoever. The system recognizes that my headset is plugged in. In fact, the microphone on my headset functions perfectly when plugged in, but the headphones themselves are outputting no sound.
    I tested the headphones on other computers and devices, and they work.
    In Device Manager, the device is listed as "Realtek High Definition Audio". However, the only sound device listed in Control Panel is "DTS Audio Control Panel".
    I've tried uninstalling the audio device from Device Manager, and then reinstalling the driver from Realtek's website.
    However, this is met with the exact same results... no sound through the headphones, and "DTS Audio Manager" is installed in the Control Panel instead of Realtek HD Audio Manager.
    If I navigate to Control Panel -> Sound -> Playback, "Headphones" is not listed as a device. Instead, Speakers/Headphones is listen as the sole device.
    Also, I ran DirectX Diagnostic Tool, and it returned absolutely no errors.
    I have posted screenshots and a few of my system specifications just in case.
    Thank You!
    Model: HP ZBook 17 G2
    OS: Windows 10 Pro 64-bit
    Terrible sound through headphone jack after driver update [​IMG]

    Terrible sound through headphone jack after driver update [​IMG]

    Terrible sound through headphone jack after driver update [​IMG]
     
    DrummerZack, Aug 5, 2020
    #2
  3. TANKSI
    Tanksi Win User
    No sound through headphone jack

    I recently took my desktop in to fix issues I was having with cortana and the start menu. The resolved the issue, but now sound won't play through my headphones. They worked just fine before I took it in. As a workaround I've plugged my headphones into the
    rear jack.

    I've gone to the control panel and tested the device and the "ding" noise came just fine. I think the front jack is supposed to be set as the default device, but it's stuck as the default communications device and it won't let me change it. I've read people
    mentioning things about reinstalling drivers, but I don't know how to do that kind of stuff. I've spent several hours already trying to fix this so I would be very open to suggestions.
     
    Tanksi, Aug 5, 2020
    #3
  4. NV1
    NV1 Win User

    Terrible sound through headphone jack after driver update

    No sound from headphone jacks after Windows 10 Creator Update

    After Windows 10 updated with the Creators Update last night, my earbuds now have no sound. (They were fine yesterday.)

    They plug into the laptop's 3.5 mm headphone jacks. I've unplugged and plugged into both of the available headphone jacks.
    If I unplug the earbuds, the sound is fine out of the laptop's speakers.
    The earbuds work fine with another device. I've tried another set of earbuds.
    The sound isn't muted and the level is not set low.
    I've tried a number of output types (iTunes, Youtube, the PC warning sounds themselves), and none come through the earbuds.
    I've looked for driver updates (none available) and have done the sound troubleshooting.

    Any ideas?
     
    NV1, Aug 5, 2020
    #4
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Terrible sound through headphone jack after driver update

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