Windows 10: testing windows 10 on my wifes Dell 8700 desktop

Discus and support testing windows 10 on my wifes Dell 8700 desktop in Windows 10 Support to solve the problem; I did not - but I see that it's a fix for the USB scanner and that seems to be my problem, the system can't seem to detect a USB printer. I have loaded... Discussion in 'Windows 10 Support' started by uniquewon, Jun 27, 2016.

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  1. UNIQUEWON
    uniquewon Win User

    testing windows 10 on my wifes Dell 8700 desktop


    I did not - but I see that it's a fix for the USB scanner and that seems to be my problem, the system can't seem to detect a USB printer. I have loaded canon drivers from the original disk as I was getting nowhere. At one point I pulled the usb out and plugged it back in and the printer worked for one cycle and then the system couldn't find it again.

    Thanks for that lead, I think it will fix but I can't try tonight...I'm tired and just finished watching the Hunt for Red October...

    Gene
     
    uniquewon, Jul 11, 2016
    #16
  2. SIMRICK
    simrick Win User

    That's good to hear. I hope the new drivers for the printer fix things for your wife!
     
    simrick, Jul 11, 2016
    #17
  3. KYHI
    Kyhi Win User
    unplug the printer usb cable and see if canon has a clean tool to remove any remnents of the old print driver...
    then plug in the printer and allow windows 10 to install drivers..
     
    Kyhi, Jul 12, 2016
    #18
  4. UNIQUEWON
    uniquewon Win User

    testing windows 10 on my wifes Dell 8700 desktop

    Well, I ran that USB scanner and now I have the printer up and running - thanks again to all that helped out with this. We're optimistic that her system will be fine with Win10, but I still can fall back to the windows 7 SSD if needed, it's still in the machine but not connected.

    Gene
     
    uniquewon, Jul 16, 2016
    #19
  5. SIMRICK
    simrick Win User
    Good news. Please go ahead and mark the thread as solved. Cheers! *Smile
     
    simrick, Apr 4, 2018
    #20
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