Windows 10: Text appearing as blue and visual errors.

Since this morning I've had a strange graphics bug with Windows 11, Some text on Google Chrome has appeared as blue when it isn't supposed to e.g. the Netflix logo and programs have had white boxes around each UI element. Additionally, programs such as Task Manager have their borders appear yellow. I assumed it was an issue with my GPU and updated my Graphics drivers but that hasn't fixed it. Other than this the GPU is acting normally. I've also tried rebooting the PC and the visual bugs have persisted. CPU - AMD Ryzen 7 7700GPU - Nvidia GeForce RTX 3060

:)

 

How to troubleshoot an error that appears only at Restart or Sign out?

I get an error pop-up error message not every, but almost every time I Restart or Sign out. It's the screen with blue background and on top of Restart or Sign out text an error window says:

Explorer.exe - Application error. The instruction at 0x000… referenced memory at 0x000... The memory could not be written.

Sometimes the error code is just zeros, sometimes random numbers. I have tried so much already to troubleshoot this. For example these did not help in any way:

• MemTest86+ (no problems)
• Disabling any Services, Autoruns/ShellExView entries
• Low resolution mode
• BIOS settings are fine, no overclocking etc.
• DISM.exe and sfc
• etc.

However, these do make the error go away:

• End process for explorer.exe before Restart or Sign out
• Safe Mode
• Creating a new user profile (almost the same as clean installing Windows, many full days of work)
• Uninstalling NVIDIA graphics driver (then the card is unusable, of course)
• Disabling Device Manager / Display Adapters / NVIDIA GeForce GTX 1080

I already contacted NVIDIA and the graphics driver is not the culprit. Something has gone wrong with the user profile as the same driver works just fine in a new profile (and there's nothing wrong with the driver anyway, it's just the Restart or Sign out process that has a problem).

What can I do to fix this? One useful thing would be to have a step-by-step procedure for the Sign out. So that it'd ask before continuing to the next step and list what it's doing. Or if I could just disable whatever it does when the error appears.

 

Blue Screen Appearances when using browser

Hello Judy,

Thank you for posting your query on Microsoft Community.

We regret the inconvenience caused to you. We will be glad to assist you for the issue.

It would be grateful if you can reply to this question in order to assist you further:

• Does this issue occurs only while accessing a specific browser or with all browsers?
• What is the exact error message or code you receive when you get Blue screen error?
• Which are the troubleshooting steps you have already tried to resolve this issue earlier?

I suggest you to follow the steps from the below link and check if it helps:

Troubleshoot blue screen errors

Kindly reply to us with the answers to the questions asked and the status of the issue.

Thank you.

 

Error. Blue Screen

Hi,

In addition to the above mentioned solutions by Community members, I would like to add the following:

Before we proceed I would like you to answer the following question:

• 
  What is the make and model of your computer?
  
• 
  Did you make any changes prior to the issue?
  

The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

I suggest you to follow the step below:

Step

I suggest you to refer the article below and check if it helps:

Troubleshoot blue screen errors

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Please get back to us with updated status, we will be happy to assist you.