Windows 10: the bitlocker recovery url, ie https://account.microsoft.com/devices/recoverykey just...

Discus and support the bitlocker recovery url, ie https://account.microsoft.com/devices/recoverykey just... in Windows 10 Software and Apps to solve the problem; the error message is: a problem occurred, please retry.I cleared chrome cache, and tried Firefox. no luck. I cannot believe such a url is down for 24h.... Discussion in 'Windows 10 Software and Apps' started by pascal boudalie, Sep 19, 2023.

Page 1 of 2
  1. PASCAL BOUDALIE
    pascal boudalie Win User

    the bitlocker recovery url, ie https://account.microsoft.com/devices/recoverykey just...


    the error message is: a problem occurred, please retry.I cleared chrome cache, and tried Firefox. no luck. I cannot believe such a url is down for 24h. I am totally at lost. running from a Windows 10 Family, 22H2.thanks for any sign of hope

    :)
     
    pascal boudalie, Sep 19, 2023
    #1
  2. TENFORO
    Tenforo Active Member

    Locked from BitLocker. What Microsoft account is my device on?

    Good day! I'm Raniel, a Microsoft user like you. I understand your frustration regarding this issue and I'll do my best to help.

    Kindly double-check if you'll be able to find your recovery key on your Microsoft account using this link instead: https://account.microsoft.com/devices/recoveryk...

    or via OneDrive: https://onedrive.live.com/RecoveryKey

    I also suggest that you refer to this article for further details on how to find your Bitlocker key: https://support.microsoft.com/en-us/windows/fin...

    I hope this helps. Good luck!
     
    Tenforo, Sep 19, 2023
    #2
  3. TENFORO
    Tenforo Active Member
    BitLocker recovery key

    Good day! I'm Raniel, a Microsoft user like you, and I'll be glad to assist you today!

    Kindly double-check if you'll be able to find your recovery key on your Microsoft account using this link instead: https://account.microsoft.com/devices/recoveryk...

    or via OneDrive: https://onedrive.live.com/RecoveryKey

    I also suggest that you refer to this article for further details on how to find your Bitlocker key: https://support.microsoft.com/en-us/windows/fin...

    I hope this helps. Good luck!
     
    Tenforo, Sep 19, 2023
    #3
  4. TENFORO
    Tenforo Active Member

    the bitlocker recovery url, ie https://account.microsoft.com/devices/recoverykey just...

    Device is listed in MS Account, but not showing Bitlocker Recovery Key

    I am trying to fix the black screen problem on my Windows 10 tablet when booting and can't get through to the Windows login screen. The black screen appeared after doing a Windows update. When trying to reset in Windows Recovery Environment, I am prompted for the Bitlocker Recovery Key, which I don't have as I didn't know about it to, save it anywhere.

    How can I get my recovery key, so as I can reset my Tablet?

    I have gone to my Microsoft Account and can see the list of my devices, but when going to the Recovery Key page https://account.microsoft.com/devices/recoverykey, there is only one recovery key listed which relates to a different device.

    How can I retrieve the recovery key for the device I am having problems with?
     
    Tenforo, Sep 19, 2023
    #4
  5. TENFORO
    Tenforo Active Member
    Locked from BitLocker. What Microsoft account is my device on?

    Good day! I'm Raniel, a Microsoft user like you. I understand your frustration regarding this issue and I'll do my best to help.

    Kindly double-check if you'll be able to find your recovery key on your Microsoft account using this link instead: https://account.microsoft.com/devices/recoveryk...

    or via OneDrive: https://onedrive.live.com/RecoveryKey

    I also suggest that you refer to this article for further details on how to find your Bitlocker key: https://support.microsoft.com/en-us/windows/fin...

    I hope this helps. Good luck!
     
    Tenforo, Sep 19, 2023
    #5
  6. TENFORO
    Tenforo Active Member
    BitLocker recovery key

    Good day! I'm Raniel, a Microsoft user like you, and I'll be glad to assist you today!

    Kindly double-check if you'll be able to find your recovery key on your Microsoft account using this link instead: https://account.microsoft.com/devices/recoveryk...

    or via OneDrive: https://onedrive.live.com/RecoveryKey

    I also suggest that you refer to this article for further details on how to find your Bitlocker key: https://support.microsoft.com/en-us/windows/fin...

    I hope this helps. Good luck!
     
    Tenforo, Sep 19, 2023
    #6
  7. TENFORO
    Tenforo Active Member
    Device is listed in MS Account, but not showing Bitlocker Recovery Key

    I am trying to fix the black screen problem on my Windows 10 tablet when booting and can't get through to the Windows login screen. The black screen appeared after doing a Windows update. When trying to reset in Windows Recovery Environment, I am prompted for the Bitlocker Recovery Key, which I don't have as I didn't know about it to, save it anywhere.

    How can I get my recovery key, so as I can reset my Tablet?

    I have gone to my Microsoft Account and can see the list of my devices, but when going to the Recovery Key page https://account.microsoft.com/devices/recoverykey, there is only one recovery key listed which relates to a different device.

    How can I retrieve the recovery key for the device I am having problems with?
     
    Tenforo, Sep 19, 2023
    #7
  8. TENFORO
    Tenforo Active Member

    the bitlocker recovery url, ie https://account.microsoft.com/devices/recoverykey just...

    Locked from BitLocker. What Microsoft account is my device on?

    Good day! I'm Raniel, a Microsoft user like you. I understand your frustration regarding this issue and I'll do my best to help.

    Kindly double-check if you'll be able to find your recovery key on your Microsoft account using this link instead: https://account.microsoft.com/devices/recoveryk...

    or via OneDrive: https://onedrive.live.com/RecoveryKey

    I also suggest that you refer to this article for further details on how to find your Bitlocker key: https://support.microsoft.com/en-us/windows/fin...

    I hope this helps. Good luck!
     
    Tenforo, Sep 19, 2023
    #8
  9. TENFORO
    Tenforo Active Member
    BitLocker recovery key

    Good day! I'm Raniel, a Microsoft user like you, and I'll be glad to assist you today!

    Kindly double-check if you'll be able to find your recovery key on your Microsoft account using this link instead: https://account.microsoft.com/devices/recoveryk...

    or via OneDrive: https://onedrive.live.com/RecoveryKey

    I also suggest that you refer to this article for further details on how to find your Bitlocker key: https://support.microsoft.com/en-us/windows/fin...

    I hope this helps. Good luck!
     
    Tenforo, Sep 19, 2023
    #9
  10. TENFORO
    Tenforo Active Member
    Device is listed in MS Account, but not showing Bitlocker Recovery Key

    I am trying to fix the black screen problem on my Windows 10 tablet when booting and can't get through to the Windows login screen. The black screen appeared after doing a Windows update. When trying to reset in Windows Recovery Environment, I am prompted for the Bitlocker Recovery Key, which I don't have as I didn't know about it to, save it anywhere.

    How can I get my recovery key, so as I can reset my Tablet?

    I have gone to my Microsoft Account and can see the list of my devices, but when going to the Recovery Key page https://account.microsoft.com/devices/recoverykey, there is only one recovery key listed which relates to a different device.

    How can I retrieve the recovery key for the device I am having problems with?
     
    Tenforo, Sep 19, 2023
    #10
  11. TENFORO
    Tenforo Active Member
    Locked from BitLocker. What Microsoft account is my device on?

    Good day! I'm Raniel, a Microsoft user like you. I understand your frustration regarding this issue and I'll do my best to help.

    Kindly double-check if you'll be able to find your recovery key on your Microsoft account using this link instead: https://account.microsoft.com/devices/recoveryk...

    or via OneDrive: https://onedrive.live.com/RecoveryKey

    I also suggest that you refer to this article for further details on how to find your Bitlocker key: https://support.microsoft.com/en-us/windows/fin...

    I hope this helps. Good luck!
     
    Tenforo, Sep 19, 2023
    #11
  12. TENFORO
    Tenforo Active Member
    BitLocker recovery key

    Good day! I'm Raniel, a Microsoft user like you, and I'll be glad to assist you today!

    Kindly double-check if you'll be able to find your recovery key on your Microsoft account using this link instead: https://account.microsoft.com/devices/recoveryk...

    or via OneDrive: https://onedrive.live.com/RecoveryKey

    I also suggest that you refer to this article for further details on how to find your Bitlocker key: https://support.microsoft.com/en-us/windows/fin...

    I hope this helps. Good luck!
     
    Tenforo, Sep 19, 2023
    #12
  13. TENFORO
    Tenforo Active Member

    the bitlocker recovery url, ie https://account.microsoft.com/devices/recoverykey just...

    Device is listed in MS Account, but not showing Bitlocker Recovery Key

    I am trying to fix the black screen problem on my Windows 10 tablet when booting and can't get through to the Windows login screen. The black screen appeared after doing a Windows update. When trying to reset in Windows Recovery Environment, I am prompted for the Bitlocker Recovery Key, which I don't have as I didn't know about it to, save it anywhere.

    How can I get my recovery key, so as I can reset my Tablet?

    I have gone to my Microsoft Account and can see the list of my devices, but when going to the Recovery Key page https://account.microsoft.com/devices/recoverykey, there is only one recovery key listed which relates to a different device.

    How can I retrieve the recovery key for the device I am having problems with?
     
    Tenforo, Sep 19, 2023
    #13
  14. TENFORO
    Tenforo Active Member
    Locked from BitLocker. What Microsoft account is my device on?

    Good day! I'm Raniel, a Microsoft user like you. I understand your frustration regarding this issue and I'll do my best to help.

    Kindly double-check if you'll be able to find your recovery key on your Microsoft account using this link instead: https://account.microsoft.com/devices/recoveryk...

    or via OneDrive: https://onedrive.live.com/RecoveryKey

    I also suggest that you refer to this article for further details on how to find your Bitlocker key: https://support.microsoft.com/en-us/windows/fin...

    I hope this helps. Good luck!
     
    Tenforo, Sep 19, 2023
    #14
  15. TENFORO
    Tenforo Active Member
    BitLocker recovery key

    Good day! I'm Raniel, a Microsoft user like you, and I'll be glad to assist you today!

    Kindly double-check if you'll be able to find your recovery key on your Microsoft account using this link instead: https://account.microsoft.com/devices/recoveryk...

    or via OneDrive: https://onedrive.live.com/RecoveryKey

    I also suggest that you refer to this article for further details on how to find your Bitlocker key: https://support.microsoft.com/en-us/windows/fin...

    I hope this helps. Good luck!
     
    Tenforo, Sep 19, 2023
    #15
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