Windows 10: the bitlocker recovery url, ie https://account.microsoft.com/devices/recoverykey just...

Discus and support the bitlocker recovery url, ie https://account.microsoft.com/devices/recoverykey just... in Windows 10 Gaming to solve the problem; Device is listed in MS Account, but not showing Bitlocker Recovery Key I am trying to fix the black screen problem on my Windows 10 tablet when... Discussion in 'Windows 10 Gaming' started by pascal boudalie, Sep 19, 2023.

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  1. TENFORO
    Tenforo Active Member

    the bitlocker recovery url, ie https://account.microsoft.com/devices/recoverykey just...


    Device is listed in MS Account, but not showing Bitlocker Recovery Key

    I am trying to fix the black screen problem on my Windows 10 tablet when booting and can't get through to the Windows login screen. The black screen appeared after doing a Windows update. When trying to reset in Windows Recovery Environment, I am prompted for the Bitlocker Recovery Key, which I don't have as I didn't know about it to, save it anywhere.

    How can I get my recovery key, so as I can reset my Tablet?

    I have gone to my Microsoft Account and can see the list of my devices, but when going to the Recovery Key page https://account.microsoft.com/devices/recoverykey, there is only one recovery key listed which relates to a different device.

    How can I retrieve the recovery key for the device I am having problems with?
     
    Tenforo, Sep 19, 2023
    #16
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