Windows 10: the camera on my laptop stopped working after an update

The camera on my laptop was working ok than there was a updated and I could not get it working again. Just a black screen.

:)

 

Laptop Camera

Thanks for updating us on the results of the troubleshooting steps that you have completed. Since the built-in webcam is still not working correctly and the same error code 0xA00F4244 (0xC00DABED) is still appearing, we suggest that we check the camera privacy
settings to see if the camera access is turned on. Kindly follow the steps below to check the camera privacy settings:

• Press the Windows key + I to open the Settings app.
• Near the top of the Settings app window is the search box, kindly type the word "webcam" or "camera".
• From the list of results choose Camera privacy settings.
• Make sure that "Let apps use my camera" toggle is set to On.

We look forward to your response once you complete the steps.

 

Camera on laptop not working

Hello Ferrandino,

Thank you for posting in Microsoft Community.

I understand that the camera is not working in your PC. We will help you.

As per the description above, you have tried troubleshooting and still the camera is not working. This could be a hardware issue in your PC.

To assist you better, I suggest you to answer the below questions.

• What all steps did you try to resolve the issue?
• Did you make any recent hardware or software changes prior to the issue?
• Did you try updating or reinstalling the camera drivers?
• What is the exact make and model of your machine?

Please post to us with more information to help you better.

 

camera on laptop not working with skype windows 10

Hi Nicky,

Since your camera has worked before, there may be changes on your computer that caused it to stop working. For us to isolate this problem, we would like to know the following information:

• Have you performed any updates or made any changes on your computer before the camera stopped working?
• Is the camera working with other apps?
• Have you set Skype as one of the apps that can use the camera?

While waiting for your reply, let's verify if Skype is one of the apps that is allowed to use the camera. Follow the steps below:

• Click the Windows logo, then select Settings.
• Click Privacy, then Camera.
• Make sure Let apps use the camera is turned on.
• Under Choose apps that can use your camera, make sure that Skype
  is set to ON.

Let us know how it goes.

Regards.