Windows 10: The Canon LiDE400 Scanner driver "win-lide400-1_1-n_mcd.exe" will not install

The Canon LiDE400 Scanner driver "win-lide400-1_1-n_mcd.exe" will not install on a WIN 8 desktop computer when logged as administrator on the computer. The driver file will not extract and the unzip operation is cancelled, the "Msetup4.exe" gives a message that Windows cannot find "MSetup64.exe" . * Moved from Research

:)

 

Canon PIXMA MX472 All-in-One - Scanner did not install

I installed Windows 10 Pro, 64-bit (version 1909; OS Build 18363.592) on my Dell XPS 8900 desktop at the first of the year. I had some trouble installing the printer but it finally did get itself installed. The trouble I had was that it didn't want to install with USB only but I thought I finally got it to do that. The wifi light was on after I completed the install (it may have been on before that too), so I went into settings on the machine itself to turn it off. The printer has worked fine ever since but when I went to scan something the other day, I found I had no scanner!

When I go to Devices and Printers in the old-fashioned Control Panel app, I see the following:
Canon MX470 series FAX
Fax
Microsoft Print to PDF
Microsoft XPS Document Writer
OneNote
SendTo OneNote 16

So it looks like the only thing recognized as Canon was the Fax! And there is no scanner at all!

The filename for the Canon installer/driver I used was mp68-win-mx470-1_02-ea33_3
I went to the Canon USA website and found two other drivers:
win-mx470-1_1-acd.exe
and
mp68-win-mx470-1_02-ea33_3.exe

So now I am totally confused. What's the difference between the two?

Should I uninstall and reinstall the drivers from Canon for the PIXMA MX472?
I have Revo Uninstaller. Should I use that if I uninstall?
Which drivers should I install if I uninstall?
Is there another way to get the computer to recognize that the printer is also a scanner?

Thank you in advance to anyone who can offer suggestions for what to do next!

 

Canon MG5350 scanner not working

The scanner in my Canon Pixma MG5350 has stopped working - I get a message "U network scanner EX cannot be found. Re-install scanner driver". I have re-installed all the drivers from Canon but still not working.

I have been in contact with Canon support who suggest that this is a windows problem and that even if I change my printer I will still not be able to scan.

I am on window 10 version 1809 build 17763.134

I would appreciate and help in resolving this issue

Thanks

John in the UK

 

Canon PIXMA MX472 All-in-One - Scanner did not install

Like the previous poster suggested, unplug the USB cable from the printer and turn off the printer.
Start the installation of the drivers, watch the install windows VERY CAREFULLY as there will be instructions as to when you need to plug the USB cable into the printer and turn the printer on.
I ran into this exact scenario when I installed my printer after a Windows 10 Pro install (1909).
The printer ran fine but when I tried to use the scanner, no dice...
Printer is Canon MG6820.

The only other thing I can suggest if that doesn't work is to turn your firewall off, turn off any anti-virus software, and then do the driver installation again following the install windows VERY CAREFULLY.
I had to do that step on a Windows 7 Pro PC in order for the scanner to work.

EDIT: Follow this link to see where I asked for help: Solved: MG6820 can't scan from the Operation Panel... - Canon Community


Good Luck.