Windows 10: The computer has rebooted from a bugcheck. New PC has blue-screened multiple times with...

The computer has rebooted from a bugcheck. The bugcheck was: 0x00020001 0x0000000000000011, 0x00000000002f1434, 0x0000000000001004, 0xffffe70000605cd0. A dump was saved in: C:\Windows\Minidump\031323-16218-01.dmp. Report Id: 36700b9b-c91f-4dc4-bc71-680a4248df99.What does this mean, and how can I resolve it?

:)

 

The computer has rebooted from a bugcheck.

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that your computer has rebooted from a bugcheck. I’ll certainly assist you with the issue.



However, please let us know:

1. When exactly are you receiving the error?
   
2. What is the make and model of the computer?
   
3. Are you aware of any changes made to the computer prior to this issue?
   
4. Which build version of Windows 10 is installed on the computer? Refer Which version of Windows operating system am I running?
   

If you are receiving a Blue Screen error, I would suggest you to share the dump files so that we can analyze them and get to the root cause of the issue. To share the files Navigate to C:\Windows\Minidump, upload the files to OneDrive and share the OneDrive link.



Meanwhile, I would suggest you to remove any external devices attached to the computer apart from keyboard and mouse and check if that helps.



I would suggest you to refer the troubleshooting steps mentioned in the article Troubleshoot blue screen errors.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

blue screen multiple times all differrent codes

Hi George,

There are multiple factors to consider should you encounter a blue screen error issue on Windows. That being said, I will need more details to properly address your concern. Kindly answer the following questions:

• What is the make and model of your computer?
• When did the issue start?
• What error messages are you getting when the blue screen error occurs?
• Are you using a specific program whenever the issue happens?
• What troubleshooting steps have you performed so far?
• Have you installed the latest updates for Windows 10?
• What is the current OS Build of your Windows 10 device? Click the
  Start button, type
  About your PC, press Enter, and then scroll down to
  Windows specifications to find this information.

For now, I suggest performing the troubleshooting steps outlined in this
support article. The page has instructions on how to troubleshoot blue
screen errors in Windows 10. Please make sure that you're signed in as the administrator in order to complete the tasks.

I'll be waiting for your response.

 

The computer has rebooted from a bugcheck.

The computer has rebooted from a bugcheck. The bugcheck was: 0x000000ef (0xffffd986875f8080, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: eb339d30-4b66-4fec-8e66-8de2c0b89d88.

This Is happening soo frequently in my pc and causing blue screen error...

Please HElp!!