Windows 10: The computer has rebooted from a bugcheck.

Discus and support The computer has rebooted from a bugcheck. in Windows 10 BSOD Crashes and Debugging to solve the problem; BSOD.... Seems something is conflicting with Symantec: SEP SBE. Need to run Symantec Antivirus, so uninstalling it isn't an option. Contacted... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Sharon2018, Oct 16, 2018.

  1. The computer has rebooted from a bugcheck.


    BSOD.... Seems something is conflicting with Symantec: SEP SBE. Need to run Symantec Antivirus, so uninstalling it isn't an option. Contacted Symantec, but they are not very helpful.


    Have tried uninstalling. Running Symantec's removal tool. Then re-installing. Same BSOD issue. Not sure what is causing it. Seems to dump around lunch time and 3 am ... Video driver is up to date. New Dell laptop. Windows 10.


    007e (0xffffffffc0000005, 0xfffff801e47bdc3e, 0xffffab0ac5f5f268, 0xffffab0ac5f5eab0). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 24f3de08-fb90-4997-893f-0d777241d62b.



    Mini Dump:

    Microsoft (R) Windows Debugger Version 10.0.18239.1000 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Sharon\101618-10000-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available


    ************* Path validation summary **************
    Response Time (ms) Location
    Deferred srv*
    Symbol search path is: srv*
    Executable search path is:
    Windows 10 Kernel Version 17134 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 17134.1.amd64fre.rs4_release.180410-1804
    Machine Name:
    Kernel base = 0xfffff801`e4695000 PsLoadedModuleList = 0xfffff801`e4a43290
    Debug session time: Tue Oct 16 11:47:22.238 2018 (UTC - 4:00)
    System Uptime: 0 days 3:44:27.771
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................................................................
    .......................................
    Loading User Symbols
    Loading unloaded module list
    ..........................
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 1000007E, {ffffffffc0000005, fffff801e47bdc3e, ffffab0ac5f5f268, ffffab0ac5f5eab0}

    *** WARNING: Unable to verify timestamp for SRTSP64.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SRTSP64.SYS
    *** WARNING: Unable to verify checksum for win32k.sys
    Probably caused by : SRTSP64.SYS ( SRTSP64+9a7bd )

    Followup: MachineOwner
    ---------

    nt!KeBugCheckEx:
    fffff801`e483e490 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffab0a`c5f5e2b0=000000000000007e

    :)
     
    Sharon2018, Oct 16, 2018
    #1

  2. "The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 " BSOD on Windows 10.

    Hi Jayan,



    Please reply to a few questions asked below:

    • Since when are you facing the above issue? Did you make any recent changes to the computer?
    • Did you try booting the computer in Safe mode and check if the issue persists?


    We are not able to access the link shared in the above post. If haven’t tried, please follow the steps suggested above and check if similar issue occurs on the computer.



    Write to us with the answers to the above questions and the status of bugcheck error code received on the computer for further assistance.
    Your reply is most important for us to ensure we assist you accordingly.



    Thank you.
     
    Likhitha V, Oct 16, 2018
    #2
  3. UNDCTIATC Win User
    This is causing 90% of my Win7 64bit BSOD's...

    WTF is this?

    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xfffff9e0084e02c0, 0x0000000000000000, 0xfffff88003c7b293, 0x0000000000000005

    any suggestions thnx a bunch!
     
    UNDCTIATC, Oct 16, 2018
    #3
  4. The computer has rebooted from a bugcheck.

    Bugcheck Reboot

    A computer we have repeatedly reboots and its rebooting from a bugcheck. Below is the bugcheck error:

    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff806e80815b0, 0xffff98801eba2378, 0xffff98801eba1ba0). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 29e4b389-356a-4f9a-96d7-bb99dc274d02.

    I have a DMP file at www.dandblegalservices.com/memdump.dmp

    Any help would be appreciated.
     
    jhannahdnb, Oct 16, 2018
    #4
Thema:

The computer has rebooted from a bugcheck.

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