Windows 10: The computer restarts after hibernation.

The problem already exists for several users in the organization. All computers are up to date -20H2build 19042.906


Thank you

:)

 

hibernating windows 10

Hi Henry,

We appreciate your time and effort to get back to us.

I suggest you to enable the Hibernate option from power settings and check if you are able to access the Hibernate in power options. Follow the below steps.

Please try the steps and check if it helps.

• 
  Press Windows + R keys on the keyboard to open Run command.
  
• 
  Type powercfg.cpl to open the power settings.
  
• 
  Click on the Choose what power buttons do on the left navigation pane.
  
• 
  Click on Change settings that are currently unavailable (Enter the admin credentials if prompted)
  
• 
  Check the Hibernate box.
  
• 
  Click on Save changes.
  
• 
  Restart the computer.
  
• 
  Check if you are able to see the Hibernate option in power options
  

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Computuer restarts immediately when trying to hibernate

My laptop has suddenly started automatically restarting when I try to hibernate. I have tried many solutions I found on the internet and this forum.

• I disabled fast restart
• ran power troubleshooter
• reset the power plan defaults
• updated bios
• tried a repair install
• disabled hybrid sleep in power settings

I have already updated to v 1909. I am running Win 10 Pro.

The fast start disable fixed the auto restart on shutdown but not or hibernate. Sleep works fine. Please advise what other steps to try.

 

hibernate, but shuts down

Hello,

We suggest to manually setup hibernation on your computer. You may follow the steps below:

• Right-click on your desktop and select Personalize.
• Click Lock screen>Screen saver settings>Change power settings>Choose what the power buttons do.
  
  
• Change the settings When I press the power button, click
  hibernate.
• Click Save changes.
  

Keep us posted.

Regards.