Windows 10: the 'desktop wipe out" temp file problem follow up.... some new issues

Hello,


a few weeks ago I had a problem I had never encounter before-- my desktop icons almost all "disappeared" and I was back to square one on what remained WELCOME TO WINDOWS, WELCOME TO FIREFOX, etc. Well, Brian and others helped, showed me a website, and by simply restarting the computer 3-4 times everything was restored... but, 3 weeks later ANOTHER WIPE UP, BACK TO SQUARE ONE--

Oh, I have windows 10 on a Dell Inspiron desktop from 2011 well, did the same-- restart 3-4 times, and it was restored again. however

restored or not restored, I periodically get the message "MICROSOFT account problem--fix account go to shared experiences" when I go there, click the fix button, I get message all OK-- yet a week or two later, the FIX PROBLEM NOTIFICATION comes back.


what is going on here? What can I do for a permanent fix? Oh, and is something getting REIMAGE PLUS or something like that any good? Thanks so much

:)

 

These temp files will not delete

Hi Jeffrey,

Thank you for your interest in Windows 10.

We understand that, you are unable to delete temp files on Windows 10 and I'd be certainly help you.

For a better understanding of your issue, answer the query below:

• Do you receive any prompt or error code?
• What happens, when you try to delete temp files?

I suggest you to follow these methods below and check, if it works:

Method 1:

• Press Windows key + R key together, to open RUN command Window.
• Type "temp" in the RUN Command Window, to open temp folder and then delete the files and folders inside the temp folder.

If the issue persists, follow method 2.

Method 2:

• Press Windows key + R key together, to open RUN command Window.
• Type "%temp%" in the RUN Command Window, to open temp folder and then delete the files and folders inside the temp folder.
  

If the issue persists, follow method 3.

Method 3:

I suggest you to boot the computer to Safe Mode, then perform disk cleanup on Windows 10 and check, if it works.

I suggest you to refer the article and check, if it helps.

Windows Startup Settings (including safe mode):

http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01

Let's try to perform disk cleanup on Windows 10 and check, if it works.

Disk cleanup in Windows 10:

http://windows.microsoft.com/en-in/windows-10/disk-cleanup-in-windows-10

Please feel free to contact us, if you face any issues with Windows.



Thank you.

 

Temp Files : Runaway Creation

Hello Bruce,

Windows Temporary files are created by the operating system during the normal course of its running when there may not be enough memory allocated for the task.

I suggest you to follow the steps below to delete temporary files nad check if it helps:

Step 1

• Press Windows key + R
• Type temp and click OK
• Press Ctrl + A and click Delete

Step 2

• Press Windows key + R
• Type %temp% and click OK
• Press Ctrl + A and click Delete

Step 3

• Press Windows key + R
• Type prefetch and click OK
• Press Ctrl + A and click Delete

Get back to us, if you have further queries. We will be glad to help you.

 

Still not working


Hi Brink,

I am a Systems Engineer (entry-Level) and I am having this issue. I have followed all the steps that were listed, even created a new user account. This is for a customer. When I followed the steps, before creating a new user, i kept changing the path to point to the correct place. The second time, and following, I ended up getting the 2 SID's, one with the .bak. Followed the steps to delete the regular one and rename the .bak. restarted and still signs in as a temp profile. So I ended up cfreating a new user and still get the same Temp profile issue. Could you suggest something? Thanks.