Windows 10: "The device driver for the Trusted Platform Module TPM encountered a non-recoverable error...

been having some issues with a new computer that I built, it'll work fine but then sometimes the it'll BOSD out of nowhere, I did a ram check and checked a bunch of hardware, I don't see any issues so far, nothing faulty as of right now though I am still testing things, but I have noticed in the event viewer very consistently, in fact every time actually that there's a error with "The device driver for the Trusted Platform Module TPM encountered a non-recoverable error in the TPM hardware, which prevent

:)

 

Bitlocker and Trusted Platform Module problems

We appreciate the screenshot you sent.

This issue usually occurs because the Trusted Platform Module (TPM)
uses the manufacturer driver and not the Windows built-in Trusted Platform Module driver.

To resolve this, you can manually uninstall and reinstall Trusted Platform Module. To do so, see the steps below:

• Open Device Manager on the device on which you are experiencing the issue
• Uninstall the Trusted Platform Module driver.

Give us an update after following the troubleshooting steps provided.

 

Trusted Platform Module issiue

hello could somebody help me with this problem it keeps come back evertime i open event viewer?

i hope you have a good day!

Log Name: System Source: TPM Date: 6/10/2022 5:57:44 PM Event ID: 15 Task Category: None Level: Error Keywords: User: SYSTEM Computer: DESKTOP-NAM8GPI Description: The device driver for the Trusted Platform Module (TPM) encountered a non-recoverable error in the TPM hardware, which prevents TPM services (such as data encryption) from being used. For further help, please contact the computer manufacturer. Event Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 15 0 2 0 0 0x8000000000000000 2506 System DESKTOP-NAM8GPI 0x1c0004f3 3221225524

thankyou for the help in advance!

 

Verify Trusted Platform Module (TPM) Chip on Windows PC


Something I came across not long ago, is Firmware-based Trusted Platform Modules (fTPM). Whereas before in order to take advantage of a TPM you needed to have a physical TPM chip soldered to the motherboard, that seems to have changed at some point. You can now have either a Discrete TPM (Physical chip) or Firmware-based TPM.

As per THIS article, fTPM is acknowledged by the Trusted Computing Group (TCG) as a perfectly valid form of TPM and seems to perform much the same functions as a physical TPM. For Intel, their fTPM is called Intel Platform Trust Technology (PTT). I don't know what chips/motherboards/BIOS support PTT, however due to it being Firmware based (as the name suggests) and not requiring a separate physical chip, it means for some devices it's possible to retrospectively add a TPM to devices that didn't have one before.

Looking through the Intel NUC list, it's not just 6th gen Skylake NUC's that it's supported on, but also 5th gen Broadwell NUC's and 4th gen Haswell NUC's too. So if you have a NUC and you have the latest BIOS, then the chances are you have a TPM 2.0 module even if you didn't think you did. You just need to enable 'Intel Platform Trust Technology' in BIOS. As previously mentioned, I don't know what other manufacturers support/will support fTPM too.


The Intel Platform Trust Technology (PTT) setting in Intel VisualBIOS:





With Intel PTT on in BIOS, Device Manager and tpm.msc show a TPM 2.0 module installed.