Windows 10: the device or resource (www.microsoft.com) is not responding.

A while ago my windows stopped getting updates and Cortana and onenote sync and all other MS related services were not working.. I got this error from network troubleshooter and it took me sometimes to figure out what is the problem. There were some solutions suggested but non of those worked. .I solved the problem and I shared it here for others that might have the same.


What I did is that I checked my wifi connection and I found out that I am connected to my home wifi as a public network. So I changed it to private network and the problem solved. So the problem was related to my firewall setting.


Even though the problem is solved still I am sure that I havent changed my firewall setting and surprisingly even I tried turning off the firewall as the first solution but it didnt work and just when I changed my wifi connection to private the problem disappeared. One of the windows updates might have caused this problem.


-Hossein

:)

 

your computer appears to be correctly configured, but the device or resource(web proxy) is not responding

Hi,

The error message "your computer appears to be correctly configured, but the device or resource(web proxy) is not responding" that you are getting, may have something to do with your profile or with the Windows components of your computer. With that said,
we will be performing some troubleshooting steps to isolate the cause of this problem. Before we proceed, kindly answer the following:

• When did you start experiencing this issue?
• What troubleshooting steps have you tried so far?
• Can you send us a screenshot of the error message? Make sure that you remove all personal information.

In the meantime, we suggest that you download the app troubleshooter on this
link and then run it on the computer.



Please post back with the result for further assistance.

 

the device or resource (www.microsoft.com) is not responding in Windows 10

Hello,

Thank you for posting your concern in Microsoft Community and we regret for the inconvenience. Let me assist you to resolve the issue.

As an initial recommendation, I suggest you to follow the below steps and check if it helps to resolve the issue with poor Wi-Fi performance.

1. Press Windows Key + R and type devmgmt.msc in the
Run dialog box to open Device Manager.

2. In the Device Manager window, expand Network Adapters and look for your
WiFi driver, do a right click over it, select Properties.

3. In the property sheet, switch to Power Management tab and uncheck the option
Allow the computer to turn off this device to save power. Click
OK and exit.

If it still does not help, follow the below methods and check if it helps.

Method 1

Follow these steps to run the Windows in built troubleshooter to identify any potential driver related issues present in your PC.

a) Write Troubleshooting in the search box and hit enter.

b) Click on Troubleshooting
tab.

c) Click on view all option on the upper left corner.

d) Select the Network Adapter option from the list.

e) Click Next to run the Troubleshooter.

Method 2

Next, check if updating/rolling back the Network Adapter driver helps to resolve the issue. Follow the below steps.

• First of all, Press Windows logo + R from keyboard. It will open
  RUN.
• Now type devmgmt.msc and press Enter to open Device Manager.
• You will see all the driver list of your PC. Expand Network Adapters

Update driver

Double click on your network adapter driver in Device Manager. Then Click on
Driver tab and select Update.

Reference: Update drivers in Windows 10

Rollback driver

Double click on your network adapter driver in Device Manager. Then Click on
Driver tab and select Rollback.

Important: If your drive is performing well and there is no error, Rollback driver button will be grayed out as an option.

Let us know the update of the status of the issue.

Thank You.

 

"Your computer appears to be correctly configured, but the device Detected or resource (www.microsoft.com) is not responding"

Hi,

Your device appears to be correctly configured, but the device or resource (DNS server) is not responding. To help you out, we suggest that you follow the reply of
Nachappa C K on this thread for possible solution.

Let us know how it goes.