Windows 10: the esc key is being held down i checked both the laptop keyboard and external keyboard,...

Discus and support the esc key is being held down i checked both the laptop keyboard and external keyboard,... in Windows 10 Ask Insider to solve the problem; [ATTACH] submitted by /u/Elvincao-9 [link] [comments]... Discussion in 'Windows 10 Ask Insider' started by /u/Elvincao-9, Jan 25, 2020.

  1. /U/ELVINCAO-9
    /u/Elvincao-9 Win User

    the esc key is being held down i checked both the laptop keyboard and external keyboard,...

    /u/Elvincao-9, Jan 25, 2020
    #1
  2. SRIMADHWA B
    Srimadhwa B Win User

    Windows 10 Laptop Keyboard Keys Acting Strange

    Hi,

    I realize that you are facing issues with the keyboard on your PC. I will try to help you with this issue.

    Suggest you to plug in an external keyboard to the laptop to check if that helps.

    Further you may also use the onscreen keyboard to check if that helps.

    Follow these steps to launch the On-screen keyboard:


    • Press Windows key + R to get the run window.

    • Type “osk” and hit enter to launch the On-screen keyboard and check if this helps.

    Keep us informed to help you further.

    Thank you.
     
    Srimadhwa B, Jan 25, 2020
    #2
  3. LESTER BERNARDREYES
    Lester BernardReyes Win User
    Esc key issue

    Hi

    My name is Lester and hopefully, this will help answer your question, I actually experience the same issue as before, and this is definitely a hardware issue, but to make sure to you have external mouse and keyboard (USB mouse and keyboard) what I highly suggest
    to check is to permanently disable the Touchpad and Keyboard of your PC and use the external by this we can check if there is a malfunction on the keyboard itself, moreover make sure that external is also working on boot up,

    Once you have mouse and keyboard plugin

    Try to disable the built-in keyboard:

    Step 1. On Device manager> click on keyboard and look for your keyboard driver.

    Step 2. Right click on the Keyboard Driver and select Update Driver Software> Browse my computer for driver software> Let me pick from a list of device drivers on my computer> Uncheck show compatible hardware.

    Step 3. select for any driver that is not compatible with your Keyboard then click next and restart the PC.

    By that it should not work as it is not compatible driver.

    Note: Make sure that external keyboard is working before doing this process.

    Let me know how does it goes, and we have sets of troubleshooting steps here.

    Lester

    Independent Advisor
     
    Lester BernardReyes, Jan 25, 2020
    #3
  4. SRIMADHWA B
    Srimadhwa B Win User

    the esc key is being held down i checked both the laptop keyboard and external keyboard,...

    I"m having a problem with the keyboard in Windows 10

    Hi Robert,

    I realize that you are facing issues with the keyboard. I will try to help you with this issue.


    • Did you make any changes to the PC prior to this issue?
    Suggest you to plug in an external keyboard to the laptop to check if that helps.

    Further you may also use the onscreen keyboard to check if that helps.

    Follow these steps to launch the On-screen keyboard:


    • Press Windows key + R to get the run window.

    • Type “osk” and hit enter to launch the On-screen keyboard and check if this helps.

    Keep us informed to help you further.

    Thank you.
     
    Srimadhwa B, Jan 25, 2020
    #4
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the esc key is being held down i checked both the laptop keyboard and external keyboard,...

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