Windows 10: The file properties details on my hard disk are empty! HELP

My usual thing to do is backup some videos to my external hard disk, it was normal as usual.This time when I copy anything to my hard disk, I noticed the preview of some videos I copied aren't displayed as others.When I try to open it, it says format unsupported - happens to all files .mov .mp4 .zipWhen I open the file properties details of a working video file and non working ones, it shows empty detailshttps://64.media.tumblr.com/7d430967bf9cf895b029ddb85b6777a6/406ff41ba264000e-05/s2048x3072/bf7825a6352d47c532362eee1eb8e6888d7a8276.jpgWhy is this happening? The file size is there, but the d

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MP3 file property details

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern, as you are looking for an option to edit the Metadata of the mp3 files. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  
• Were you able to make the changes in metadata with other details?
  

Please provide a screenshot, when you are trying to edit the metadata.
Please follow the steps mentioned in the
screenshot posted by Shawn ‘Cmdr’ Keene on Oct 2, 2015 to post the screenshots.) Do not share any personal information in the screenshots.



Meanwhile, we would suggest you to perform these steps and check.

1. Press Windows + E to open File Explorer.
   
2. Browse the location of the songs you want to edit.
   
3. Right-click a song, and select
   Properties. Click the Details tab.
   
4. Everything you see in the "Details" tab is part of the metadata information, and you can quickly edit most of it by clicking the value field next to the property. Some of the information that you can update
   includes song title (not the file name), album name, artist, genre, publisher, mood, and much more.
   
5. After updating the metadata information, click the
   Apply button.
   
6. Click the Ok button.

However, you can also check in Microsoft Store, Apps for MP3 metadata editors and use the one that is suitable for you.



Regards,



Aditya Roy

Microsoft Community – Moderator

 

Windows Explorer/file Properties Details not displaying tags

I'm trying to tag documents so they can be found easily but I don't have the option to add a tag to a file. The Details panel in my Windows Explorer does not display tags in the list of properties. Also, when I right-click a file, go to Properties and then click the Details tab, tags are not listed there either.

Is there a way to turn this feature on? Thanks in advance for any help.

 

Windows Store games occupying hard disk space even after uninstalling

Hi Arpan,

This issue normally happens if something went wrong on the uninstalling process.

We suggest that you perform a Disk Cleanup as your workaround this time.

Please follow the step below:

• Go to File Explorer.
• Click This PC.
• Right click Local Disk.
• Choose Properties.
• Click Disk Cleanup.

We will wait for your response.

Regards.