Windows 10: the files are saved to carmilla but it says there on a external drive and it keeps saying...

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:)

 

Multiple files lost from external hard drive after saving them using Windows 10

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern regarding the issue that you are facing.

• Did you remove the External drive while installing the Windows 10?
• Did you check if the file is hidden in the drive?
• When did you back up the data to External drive?

I suggest you to perform the backup some data to External device, and check whether you’re able to save the data in the External drive or not
and also check in Windows 7.

Keep us posted on the status of the issue and I’ll be glad to assist you further

 

saving and viewing files on an external hard drive

Hi Sam,

We appreciate you for being part of Windows 10.

Yes, you may format the external hard drive. Follow the below steps.

• 
  Connect the external hard drive to Windows 10 computer.
  
• 
  Press Windows + E keys on the keyboard to the keyboard to open the file explorer.
  
• 
  Locate the external hard drive on left navigation pane in File explorer.
  
• 
  Right click on the external hard drive and click on
  Format.
  
• 
  Click Start and follow on screen instructions to format the hard drive.
  

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Saving from dropbox on computer to external hardrive

Hi Annie,

I realize that you are facing issues with the dropbox files. I will try to help you with this issue.

Please answer these questions to get more clarity on this issue:

• 
  Did you make any changes to the PC prior to this issue?
  
• 
  Are you trying to save files to an external drive or the dropbox online storage account?
  

Suggest you to access the files directly from the web account of the dropbox and check if you are able to download and save the files on the PC locally. Once the files are saved successfully then you can move them to the external
drive.

Keep us informed to help you further.

Thank you.