Windows 10: The full reset option has been removed.

I need to fully kill the machine to get the correct admin name. It is set to ANON.

How can I get the correct reset option?

The standard recovery screens won't give me the "remove everything" option.

This is the pc that came back from servicing-still with unsolved problems, I think.

I want to load all software, get correct names, and try to recreate the fault.

:)

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

How to remove all entries in windows 10 Optional Feature History

Hello,

To help you with your concern, we suggest that you try to follow the steps provided below:

• Open Settings > System, and select Apps & features from the left side.
• Click on the Manage optional features link.
• To remove an app or a feature, select the feature and click on the Uninstall button.

Let us know how it goes.

Regards.

 

Windows failed to reset and it removed windows drive

Hello,

We understand the inconvenience caused and will assist you.

I suggest you to follow the steps provided below to Reset the computer using Windows 10 ISO and check if it helps.

• Go to the Microsoft software download website and create Windows 10
  installation media.
• Insert the installation media you created, and then restart your PC.
• On the Install Windows screen, select Troubleshoot.
• In the troubleshoot screen, click on Reset this PC.
• Select the desired option and follow the steps to Reset the PC and check for status.

Hope this helps. Keep us posted on the status for further assistance.

Thank you.