Windows 10: The game frequently turns off and displays a blue screen.

Microsoft R Windows Debugger Version 10.0.22621.755 AMD64 Copyright c Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\Minidump\123122-8171-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: srv* Executable search path is: Windows 10 Kernel Version 22621 MP 16 procs Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Edition build lab: 22621.1.amd64fre.ni_release.220506-1250 Machine Name: Kernel base = 0xfffff804`0d400000 PsLoadedModuleList = 0xfffff804`0e012fc0 Debug session time: Sat Dec 31 20

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Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Frequent Blue Screen error on computer

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are receiving Blue Screen error on your computer. I’ll certainly assist you with this.



However, please let us know:

• 
  When exactly are you getting the Blue Screen error?
  
• 
  What is the error message you receive?
  
• 
  Are you aware of any changes made to the computer recently?
  
• 
  What is the make and model of the computer?
  

I have analyzed the dump files shared by you and found that the error is caused by a Memory corruption.



I would suggest you to run a Windows Memory Diagnostic check on the computer to check test the memory installed on the computer. Refer the steps
mentioned below:

1. 
   Press
   Windows key + R, to open Run dialog box.
   
2. 
   Type
   mdsched and click on OK.
   
3. 
   Click on
   Restart now and check for problems.
   

Also, if you are using two RAM sticks, I would suggest you to using one RAM stick and see if that helps.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Frequent Blue Screen

My surface pro turned blue screen during Windows update and the code is SYSTEM_SERVICE_EXCEPTION, I can't turn it on so I reset my surface, but it turned blue screen frequently after reset, the error code is CITICAL_PROCESS_DIED, how can you

I solve the problem?