Windows 10: the gear option family settings is not working so i can't leave the family group. how do i...

the gear option family settings is not working so i can't leave the group to change my birth date, my region and another info. I already tried to contact microsoft support but nothing helpwhen i press the gear button, there no error message and then it refresh the page, nothing happenplease help me!

:)

 

Family Organizer Leaving Family Group

Hello Lee Wilfert,

Glad to see you in Microsoft Community.

• If Mother was the administrator of the Family Group, you can exit the Family Group directly, and Mother will automatically become the Family Group organizer.
  
  If you want to stay in the Family Group, you need to rejoin, either as an administrator or as a regular Family Group member.
  
  Visit Getting started with Microsoft Family Safety for more details.
  

• If Mother was already a member of the Family Group, you need to remove her from the Family Group, then add it again, and need to select "Administrator" when selecting the role.
  

Meanwhile, you can dissolve the Family Group, and then let the new organizer send an invitation to re-establish the Family Group. Visit Leave family group or remove members (microsoft.com) for more details.

If anything is unclear, please do not hesitate to let me know.



Best Regards,

| Microsoft Community Support Specialist

 

Last member (Adult) unable to leave Family group

Why not set up an admin account with documented password, add it to the family group? Then you can take your account out, and still have (or leave) an admin/family group access account available. Just a thought/suggestion...
HTH,
--Ed--

 

leave a family group

Hi there!

I am , a fellow Microsoft user like you.

To remove yourself from the group, you can follow these steps outlined here: https://support.microsoft.com/en-us/account-bil...

Leaving or being removed from a family group will not delete Microsoft accounts. However, family groups without an organizer and at least one other family member will be deleted.

Please let me know if you have any further questions or concerns. Let's work together to resolve the issue.

Best regards,