Windows 10: the hard disk being encrypted and not knowing what to do

Hello.

I got a problem with Lenovo's hard drive. I put the hard drive in and then booted it into a new pc When booting up the hard disk is recognized but not read. My friend said something about the hard disk being encrypted and not knowing what to do.

thanks for the answers

:)

 

External Hard disk contents are not visible.

Hi Pranoti,

For us to narrow down your concern with your external hard disk, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
• Do you hear any clicking sound when connecting your hard disk?

In the meantime, we suggest that you update all your device driver.

We look forward to your response.

 

BitLocker Encrypted Hard Drive to MAC

Hi,



Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.



I suggest you to perform below mentioned steps to disable BitLocker.

To disable BitLocker I would suggest you try the following steps and see if it helps.

• 
  Press Windows key + X and click on
  Control Panel.
  
• 
  Change View by from Category
  to Large Icons/Small Icons.
  
• 
  Click on BitLocker Drive Encryption and click on
  Turn BitLocker Off.
  
• 
  Follow on screen instructions. Click on Decrypt the Drive
  when the message appears.
  

I would suggest you click on the link below and refer the following article.

Scenario 12: Turning Off BitLocker Drive Encryption (Windows 7)

Scenario 12: Turning Off BitLocker Drive Encryption (Windows 7)

(You can refer the steps in the above link as they are applicable for Windows 10 as well)



Check if it helps.



I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.

Thank you.

 

Bitlocker encryption stuck at 97.8%

Hi Pete,

Thank you for posting your query in Microsoft Community.

I understand your concern however I would suggest you to wait and see if it encrypts, if it doesn’t perform a check disk, terminate and encrypt again.

Run the check disk command for any errors on hard disk by following the steps below:

Warning: Microsoft does not recommend interrupting the CHKDSK process. Microsoft does not guarantee the integrity of the disk if the CHKDSK program is interrupted.
For safety you can back up your data before using the check disk command.

Use the check disk commands as follows:

• 
  Press Windows Key + X, then choose Command prompt (Admin) from the context menu.
  
• 
  Type in the command prompt CHKDSK /X (X is the drive which you want to perform check disk command on) and press
  ENTER to scan the disk.
  

NOTE: The root drive has to be C: and the command may schedule a task at the system startup, if it does, then press Y to schedule a task and restart the computer to perform chkdsk.

Once chkdsk completes, boot to the desktop and then check.

Important: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost.

Hope this information is helpful. Do let us know how it goes.

Thank you.