Windows 10: The headphone does not work on the device, and when I update the sound driver, it works,...

Discus and support The headphone does not work on the device, and when I update the sound driver, it works,... in Windows 10 Drivers and Hardware to solve the problem; The headphone does not work on the device, and when I update the sound driver, it works, but as soon as I disconnect the headphone and try to connect... Discussion in 'Windows 10 Drivers and Hardware' started by abou rawhi, Aug 17, 2024.

  1. ABOU RAWHI
    abou rawhi Win User

    The headphone does not work on the device, and when I update the sound driver, it works,...


    The headphone does not work on the device, and when I update the sound driver, it works, but as soon as I disconnect the headphone and try to connect it again, the problem returns again.

    :)
     
    abou rawhi, Aug 17, 2024
    #1
  2. DALCHINA
    dalchina Win User

    No sound from headphones but speakers work.


    Hi, what sort of headphones are they? Plain ordinary analogue.. USB..?
    Do they require a driver? If so, is it installed ok?

    There are several threads about headphone issues on this forum, so suggest you also try searching the forum for 'headphones'. May give you a clue.

    E.g.
    Audio Issues - Quiet no detection of headphones - Windows 10 Forums
    Solved Cannot connect to bluetooth headphones after upgrade to Win10 - Windows 10 Forums
     
    dalchina, Aug 17, 2024
    #2
  3. DEEPIKA GOWDA
    Deepika Gowda Win User
    Headphones not working.

    Hi Haylee,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand your concern about accessing the headphones on your device. We will help you with this issue.

    Do let us know the following to assist you better with this issue:

    • What is the make and model of your device?
    • What are the troubleshooting steps you have tried to resolve the issue?
    • How have you connected the headphones to your device?
    • Were you able to see if the headphones detected on your computer?

    As a work around, try the below and update us the status of this issue:

    • I suggest you to connect the headphones to different device and check if the headphone is working fine. This will help us to detect if the issue is with headphone.
    • If headphones are working fine on other devices, try to connect the headphones to different ports on the PC in the question and check if it is working fine. This will help us to know if the issue is with ports.

    I recommend you to install all the pending updates on your device and check if it helps.

    Steps:

    • Connect to the internet.
    • Press Windows key and type updates.
    • Click on Check for updates.
    • Under Windows Updates, click on Check for updates.
    • Try to install the updates being shown.

    Hope it helps. Try the above and update us the status of this issue with the required information, we will be happy to help you further.
     
    Deepika Gowda, Aug 17, 2024
    #3
  4. NAVYLCDR
    NavyLCDR Win User

    The headphone does not work on the device, and when I update the sound driver, it works,...

    No sound from headphones but speakers work.


    Plug in the headphones. Click on the start icon and start type "sound". Open the sound control panel that appears at the top of the list. Do you have an entry in the list of sound devices that looks like it would be for the headphones?
     
    NavyLCDR, Aug 17, 2024
    #4
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The headphone does not work on the device, and when I update the sound driver, it works,...

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