Windows 10: The keyboard to my ASUS ROG laptop stopped working today.

I have updated the windows and other system updated that came my way and also installed an antivirus. My computer keyboard wont work even after uninstalling the latest updates, using external keyboard and everything that I out on internet to help with this problem. Still the keyboard won’t work.

:)

 

Built in keyboard not working

I recently purchased an ASUS ROG GL553VD Notebook Computer and a few weeks ago the keyboard stopped working. After a few restarts it worked again, but today the problem came back, and was not fixed by any amount of restarting. Several people on past posts said to reinstall they Keyboard driver, but there was no Keyboard section in the Device Manager. I am currently resetting the laptop to factory settings to see if that fixes the issue. Any other suggestions would be greatly appreciated.

 

Disabling the ROG key on ASUS laptop keyboard

@overcookednoodl

This might help.....

 

Built-in laptop Keyboard stopped working (ASUS laptop)

Thank you for the information about restarting with drives connected, glad nothing bad happened as I kept external hard drives connect to the computer at almost all times.

I have downloaded files on my device from the download center and the issue still isn't fixed, I have installed drives from the "let me pick from a list of a available drivers on my computer" (HID Keyboard Device and HID-compliant device) which did not fix my built-in keyboard issue and instead stopped my USB keyboard from functioning in on specific USB port. I have went into BIOS to restore optimized defaults and still didn't fix my keyboard issue or the issue with my power light staying on after shutdown (fast-startup/hibernation are disabled)

I found out today that my laptop doesn't even have a keyboard driver anymore as HID only appears when a USB keyboard is plugged in and the HID is located on the external keyboard, also the keyboard catagory disappears in device manager when the external keyboard is disconnected.

Thanks for the suggestion that I go to Asus forums, I tried to contact Asus support only to realize that they are off from 5 PM, so I'll wait tomorrow