Windows 10: The laptop doesn't work after starting the win11 update

Discus and support The laptop doesn't work after starting the win11 update in Windows 10 Software and Apps to solve the problem; Good greetings, I have a Gigabyte Aero16 bought it 3 months ago, yesterday it was updating the win11 but it turned off completely, doesn't turn on,... Discussion in 'Windows 10 Software and Apps' started by Mays83, Jun 12, 2023.

  1. Mays83 Win User

    The laptop doesn't work after starting the win11 update


    Good greetings, I have a Gigabyte Aero16 bought it 3 months ago, yesterday it was updating the win11 but it turned off completely, doesn't turn on, doesn't make any reaction even the light of the charge doesn't turn on, just the logo light behind the screen still on and when still pressing the turn button it blinks... I couldn't know what to do and what is the reason, is it hardware or software?!Please I need help, what should I do?

    :)
     
    Mays83, Jun 12, 2023
    #1
  2. BetoLP Win User

    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks again!!

    I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

    I`ll do it and I`ll be updating this thread when I have the report.

    - - - Updated - - -

    I ran SeaTools. These are the results:

    The laptop doesn't work after starting the win11 update 233722d1557862791t-windows-doesn-t-start-authomatic-repair-doesn-t-work-hdd-test-1-.png


    Does it mean my HDD is useless?
     
    BetoLP, Jun 12, 2023
    #2
  3. BetoLP Win User
    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks for your answer, ken!
    I deleted all my data. I had have it backed up.

    I did a clean installation using the windows media creation tool (usb option).

    No, I didn`t. I thought a clean installation would solve the problem.

    After posting my previous message, I did it.


    The laptop doesn't work after starting the win11 update 233676d1557848111t-windows-doesn-t-start-authomatic-repair-doesn-t-work-img_20190514_023629.jpg


    After chkdsk, I close cmd and tried to boot and the laptop just turned it off. This morning I`ve restarted it and automatically windows did a repair. Windows has booted and it seems that the repair tool has removed chrome and acrobat pdf reader (the only two programs I had installed after reinstalling windows).

    Now Windows is installing updates and restarting my lapop, I`m kind of frightened. I don`t want it to happen again. Anyhow, I want to know what has brought the issue

    I`ve been looking for information about the error code at the end of the picture and I didn`t get anywhere.
     
    BetoLP, Jun 12, 2023
    #3
  4. Mazkaa Win User

    The laptop doesn't work after starting the win11 update

    My headphones microphone doesn´t work

    I recently updated my Asus laptop to windows 10 and noticed that my microphone doesn´t work anymore. Before it was working well and after the update it started using my laptops own mic and in settings i cant change input to anything
     
    Mazkaa, Jun 12, 2023
    #4
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The laptop doesn't work after starting the win11 update

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