Windows 10: the "Link to Window" app on my Galaxy Note 10+ is not connecting with my "Phone Link" on...

Discus and support the "Link to Window" app on my Galaxy Note 10+ is not connecting with my "Phone Link" on... in Windows 10 Gaming to solve the problem; the "Link to Window" app on my Galaxy Note 10+ is not connecting with my Phone Link on Windows desktopi finally got it to work again somewhat.my... Discussion in 'Windows 10 Gaming' started by Primo Tett, Jul 11, 2022.

  1. the "Link to Window" app on my Galaxy Note 10+ is not connecting with my "Phone Link" on...


    the "Link to Window" app on my Galaxy Note 10+ is not connecting with my Phone Link on Windows desktopi finally got it to work again somewhat.my specific problem is that i cannot click on any of the apps or type anything or move my mouse over the phone screen that is displayed on my phone.i can see the phone screen on my laptop which means that there is a connection.if i interact with my phone screen via my phone screen say, for example, if I click on an app, scroll up and down, etc, the actions will show on my computer screen.However, the feature is supposed to allow me to directly navigate

    :)
     
    Primo Tett, Jul 11, 2022
    #1
  2. tictag Win User

    Windows 10 Your Phone App - Samsung Galaxy S10 - ERROR: "Connect to the same WiFi"

    Unable to connect Windows 10 Your Phone app to Samsung Galaxy S10 Link To Windows app, error reported: "Connect to the same WiFi"

    Step To Recreate

    1. Windows 10: Your Phone app, click 'Phone Screen'
    2. Windows 10: Your Phone app, "We need permission to display your phone screen"
    3. Galaxy S10: Notification, "Connected to Your Phone app on <hostname>"
    4. Galaxy S10: Notification, "Accept connection?" > Accept
    5. Windows 10: Your Phone App, ERROR: "Connect to the same WiFi"

    Points To Note

    • Windows 10 device is connected via WiFi to Galaxy S10's WiFi hotspot i.e. tethered
    • Galaxy S10 device is connected to the Internet via the mobile phone network
    • Galaxy S10 Link To Windows app is configured to "Use mobile data"
    • Both Windows 10 Your Phone app and Galaxy S10 Link To Windows app connected to same Microsoft account
    • All other Windows 10 Your Phone app features work flawlessly e.g. Calls, Messages, Photos, Notifications etc

    Anyone know how to fix this? Everything else works fine, just this feature is broken.

    Troubleshooting

    • Updated all apps
    • Updated Windows 10
    • Updated Galaxy S10
    • Uninstalled / reinstalled / reconnected all apps
    • Factory reset Galaxy S10
    • Prayed

    Software Versions

    Windows 10 Your Phone App v1.20051.93.0

    Samsung Galaxy S10 Link To Windows v1.20041.82.0

    Screenshots


    the "Link to Window" app on my Galaxy Note 10+ is not connecting with my "Phone Link" on... 6974c614-df69-4789-a9fd-b25afd72fc51?upload=true.png
     
    tictag, Jul 11, 2022
    #2
  3. Using "Link to Windows"/"Your Phone Companion" with Samsung Galaxy Note 10

    I got the Samsung Galaxy Note 10 recently.

    I'm trying to make it work with the "Your Phone" app on Windows 10, which is supposed to be really easy considering that "Link to Windows"/"Your Phone Companion" are preinstalled on the phone.

    I managed to connect the phone to my Microsoft account (I see it at the portal). I also managed to get it listed in the "Your Phone" app on my laptop. The problem is, the app is blank. Basically, it's unable to fetch any information from the phone (Notifications/Messages/Photos/Apps).
    When I try to refresh, it always gets to the "We can't connect to ... Note 10. Make sure that your PC and phone are connected to the Internet." error. The app is for sure connected to the phone because "Open phone screen" works flawlessly, I can see the phone
    screen and control it, but nothing else does.

    The phone itself shows the "Connected to your PC" notification and also shows that it's connected to my laptop in Settings -> Advanced features -> Link to Windows.

    Things I checked so far:

    1. The Windows "Your Phone" app is latest version (from Microsoft Store).

    2. The "Link to Windows"/"Your Phone Companion" are both latest version from the Galaxy Store.

    3. I also tried the version of "Your Phone Companion" from Play Store (it's newer) - same result.

    4. All required permissions are granted to the "Your Phone Companion" app on the phone on Android level.

    5. Both laptop and phone are connected to the same WiFi (no AP isolation on the router).

    6. Also tried allowing sync over mobile data and disconnecting the phone from WiFi - same result.

    7. Network profile on the laptop is Private, sharing options are enabled.

    8. The phone is for sure connected to the PC over bluetooth (displayed as a device on the laptop).

    9. Windows 10 is latest (2004 build 19041.508).

    10. Phone is also latest (N970FXXU6DTH7/N970FOXM6DTH7).

    It's really frustrating, and any help will the highly appreciated.

    Things I can see interfering:

    1. On the laptop I have 2 Microsoft accounts (work and personal). Although, both the app on the laptop and on the phone show my personal account in the Settings.

    2. Missing drivers on the laptop. Although, Windows Update doesn't find anything and when the phone is connecting to the laptop via bluetooth is seem to be set-up properly.
     
    MrAndrewsTom, Jul 11, 2022
    #3
  4. NBres Win User

    the "Link to Window" app on my Galaxy Note 10+ is not connecting with my "Phone Link" on...

    Your Phone App/Link to Windows stopped connecting

    I've been using Your Phone App (on a Windows 10 PC, updated) and Link to Windows (on a Galaxy S9 phone, Android version 10) for several months to cut items in Samsung Notes so I can paste them into a Word doc on my PC. Recently it stopped working for no
    apparent reason (no system update, etc.) - I'd highlight the text and "copy" (and got a "copied to clipboard" message) but if I tried pasting on my PC I got whatever was already on the PC clipboard.

    The Your Phone App on my PC lists my phone but says "We can't connect." I followed the suggested trouble shooting and nothing helped. I tried deleting the PC from the Link to Windows app on my phone and tried to reconnect with my PC ("add a device").
    It says to "open Your Phone app, follow the directions and sign in with your email to finish linking your devices." Since I've already been using the Your Phone app I can't sign in. I can't even check which email I signed in with (although it must be correct
    since this was working last week), and there seems to be no way to delete the app and start from scratch, which would seem like an obvious thing to try.

    I signed into my Microsoft account on my phone and got to a "Check your PC" screen on my phone that said "One more thing before we ask for final permission" but I got the endless spinning of circles. By the way, when I sign into my Microsoft account online
    it lists my PC and my phone. I also have both using the same home wifi.
     
    NBres, Jul 11, 2022
    #4
Thema:

the "Link to Window" app on my Galaxy Note 10+ is not connecting with my "Phone Link" on...

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