Windows 10: The log on ask for code 6 digits and the authenticator gives med 8 digits. Not workiging.

Using the Authenticator, I get a 8 digit code number. When log on the verification code is only 6 digits. What is the problem?

:)

 

Why does Microsoft Authenticator give you 8 digit code when all the sites are asking for a 6 digit code?

Why does Microsoft Authenticator give you 8 digit code when all the sites are asking for a 6 digit code?

* Moved from Community Center

 

Why does Microsoft Authenticator give you 8 digit code when all the sites are asking for a 6 digit code?

We are supposed to send users with Authenticator questions to Microsoft Q&A but I've spent some time searching

Search

and found a few suggestions that might help.

1. Turn off 2 factor verification on any account that will allow you to do this.

2. For a Microsoft account:

The confusion comes in when you add the Authenticator App to your MS account. There is an option to use 3rd party compatible QR codes. If you select that you will get a 6 digit TOTP vice 8 digit TOTP.

3. Turn two step verification on or off for a Microsoft account

How to use two-step verification with your Microsoft account - Microsoft Support

4. For other accounts see if the code can be sent to an email account, not a mobile phone

Don

 

Authenticator- 6 digit code vs 8 digit

I got a new phone and now my Authenticator code is 8 digits so it no longer works with my site

From another post:

How do I go back to a 6 digit code

* Original title: 6 digit code vs 8 digit