Windows 10: The [Mod Removed] had control of my mouse in 3 minutes!!! Lost the last $1800.00 of my...

Please Ask The CFO if he has an account to help poor fools LIKE ME!!!!

Can an agent take control of my computer PLEASE!!!??????

It took 2 years to get on Soc. Sec. We have 17K in consumer debt!!!

:)

 

Windows Update - Lost Mouse Control

Option 1 - General troubleshooting steps

1. Try a different USB port

2. In case of wireless mouse, pair it again with the computer

3. In case of wireless mouse, check if batteries are not weak.

Option 2 - Use the Hardware & Devices Troubleshooter

Type Control in Windows Start Search box

Click Control Panel

Click Troubleshooting > View all

Select Hardware and Device

Click on Advanced on the Hardware troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).

Click on Next and follow onscreen instruction complete the Hardware troubleshooter

Option 3: Update mouse driver

Windows Key+X (Or right click on Start)

Click Device Manager

Expand Mice and Other Pointing Devices

Right click on the mouse listed there (You will have to repeat the steps for all entries listed including Synaptics)

Click Update Driver Software

Click Browse my computer for driver software

Click Let my pick from a list of device drivers on my computer

Choose the driver

Click Next to update

If this does not work, select Search automatically for the updated driver in place of Browse my computer for driver software

Restart your computer

Option 4: Update driver from manufacturer's website (You will have to repeat the steps for all entries listed including Synaptics)

Go to the website of the Mouse's manufacturer or computer's manufacturer

See if some driver is released for your model and OS

If yes, download that

In Option 2, you click Update Driver Software, in place of this, click Uninstall

Install the downloaded driver

Restart your computer

Option 5: Roll back the driver (You will have to repeat the steps for all entries listed including Synaptics)

Windows Key+X (Or right click on Start)

Click Device Manager

Expand Mice and Other Pointing Devices

Right click on the mouse listed there

Click Properties

Under Drive tab, if Rollback Driver is enabled click it

 

Windows Update - Lost Mouse Control

Option 1 - General troubleshooting steps

1. Try a different USB port

2. In case of wireless mouse, pair it again with the computer

3. In case of wireless mouse, check if batteries are not weak.

Option 2 - Use the Hardware & Devices Troubleshooter

Type Control in Windows Start Search box

Click Control Panel

Click Troubleshooting > View all

Select Hardware and Device

Click on Advanced on the Hardware troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).

Click on Next and follow onscreen instruction complete the Hardware troubleshooter

Option 3: Update mouse driver

Windows Key+X (Or right click on Start)

Click Device Manager

Expand Mice and Other Pointing Devices

Right click on the mouse listed there (You will have to repeat the steps for all entries listed including Synaptics)

Click Update Driver Software

Click Browse my computer for driver software

Click Let my pick from a list of device drivers on my computer

Choose the driver

Click Next to update

If this does not work, select Search automatically for the updated driver in place of Browse my computer for driver software

Restart your computer

Option 4: Update driver from manufacturer's website (You will have to repeat the steps for all entries listed including Synaptics)

Go to the website of the Mouse's manufacturer or computer's manufacturer

See if some driver is released for your model and OS

If yes, download that

In Option 2, you click Update Driver Software, in place of this, click Uninstall

Install the downloaded driver

Restart your computer

Option 5: Roll back the driver (You will have to repeat the steps for all entries listed including Synaptics)

Windows Key+X (Or right click on Start)

Click Device Manager

Expand Mice and Other Pointing Devices

Right click on the mouse listed there

Click Properties

Under Drive tab, if Rollback Driver is enabled click it

 

Curser lost control

Hello,

Thank you for posting your query in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience with accessing the device after installing Windows 10.

I would like to inform that, these issues are due to un-updated drivers on Windows 10.

I suggest you to follow the below troubleshooting steps by connecting an external mouse and check if it works fine.

If the external mouse is working fine then follow the below:

Method 1:

Step 1:

• 
  Press Windows + X keys from the keyboard and click on
  Control Panel.
  
• 
  Click on Mouse.
  
• 
  On the Device Settings tab of the
  Mouse Properties screen, click the Disable button to turn off the Touchpad.
  
• 
  Restart the system and after restart enable it.
  

Step 2: Uninstall Mouse driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Mouse.
• Right on the Mouse driver and click on
  Uninstall.

Step 3: Update the driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Mouse.
• Right on the Mouse driver
  and click on Update driver software

Also, try to search for the drivers from Manufacturer's website and install them in the compatibility mode.

You can install Windows 8/8.1 drivers in compatibility mode if there are no Windows 10 compatible drivers.

Follow the steps to install in Compatibility mode:

• Download the updated driver from the manufacturer’s website.
• Right click the driver installation file and select
  Properties then tap or click the Compatibility tab.
• Place a check in the Run this program in compatibility mode for: box.
  
• Tap the drop down box and select a previous operating system, then tap or click
  OK.
• Try installing the driver and check.

Method 2: I suggest you to disable automatic restart on system failure. This prevents Windows from automatically restarting if an error causes Windows to fail. Follow the below steps.

• 
  Press Windows + E keys on the keyboard to open File Explorer.
  
• 
  Right click on My Computer/This PC and Select
  Properties.
  
• 
  Click on Advanced system settings on the left navigation pane. (Enter the admin credentials if prompted)
  
• 
  Click on the Advanced tab.
  
• 
  Under the Startup and Recovery, select
  Settings.
  
• 
  Uncheck the option Automatic Restart under
  System failure.
  
• 
  Click on OK button and close the window.
  

Try to use the computer now for some time. Check if the computer is restarting now.

Hope it helps. Kindly update the status of the issue, we will be happy to help you.