Windows 10: The most baffling audio problem in my IT life that I can find nowhere else - A particular...

I am an IT guy. I work IT. I've fixed a lot of IT problems. I should know what I'm doing.I am fighting this demon and I am losing.Windows 11. JBL Quantum810. I have searched for driver updates, uninstalled the device through Device Manager, restarted a dozen times. I am currently listening to YouTube through my headphones. But the only way I got that to work was going into Windows 11's new Volume Mixer menu, opening up Firefox specifically, and then switching the output device to "Headset Earphone JBL Quantum810 Wireless Chat.In Device Manager? No problems. Using Volume Mixer to play a test

:)

 

Audio Problems

Hi there SimonWildZX, I will be your Independent Advisor for today, I hope we can both resolve your problem.

May I suggest to completely uninstall all Audio drivers listed in the Device manager including the headset. Please make sure to completely remove.

Here is how to do it.

Here the steps to completely remove a Device off your computer.

Step 1. Use shortcut keys Win + X on Windows 10.

Step 2. Select Device Manager.

Step 3. Expand the entry Sound and Audio devices. Right-click the problematic device and select Uninstall device.

Step 4. You may need to check the option Delete the driver software for this device, and then click the Uninstall button.

Step 5. Reboot the computer.

Repeat the steps in all the Audio devices listed.

Then reboot. then test the headset again.

 

No AUDIO

Hello Thomas,

Sound problems might be due to the improper configuration of the audio device settings. For us to efficiently assist you with your concern, we would like to ask a few questions:

• Were there any changes made on your computer prior to this problem?
• Have you tried updating the drivers on your computer and check if you're having the same issue?
• Are you experiencing the audio issues only on a particular application?
• What troubleshooting steps have you tried so far?

For the meantime, we suggest that you follow the steps provided in this
article on how to resolve sound problems in Windows 10.

We look froward to your response.

 

Audio Flipping sides problem

Hi,

Welcome to Microsoft Community and we appreciate your interest in Windows 10.

Let help you to fix the issue.

To understand the issue better, provide us more information.

• 
  Is the issue is specific to only export stream videos?
  
• 
  Try playing other videos/audio and let us know the status?
  

I appreciate the steps you have performed. Let’s try simple steps and check if this helps. Follow the below steps provided.

Step 1.

I would suggest you to run sound audio troubleshooter, it will automatically detect the problem and fix it. Follow the below steps.

• 
  Press Windows key + R and click on
  Control Panel.
  
• 
  Click on View by: category and click on
  Small icon.
  
• 
  Now click on troubleshooting and click on
  Hardware and Sound.
  
• 
  Click on Playing Audio and Click on
  Next button.
  
• 
  Click on Advanced on the Audio troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Audio troubleshooter.
  

If the issue still persist, try the below steps.

Step 2.

I suggest you to set the headset as default and check.

• 
  Right click on the on the sound icon on the Windows taskbar.
  
• 
  Click on Sounds and click on Playback
  tab.
  
• 
  Click on the headset and set it as default by clicking on the
  Set default button.
  
• 
  Now click Apply and OK.
  

Hope this helps. Post us with the status we will be glad to help you.