Windows 10: the objects on my whiteboard don't move

Discus and support the objects on my whiteboard don't move in Windows 10 Software and Apps to solve the problem; I'm using whiteboard.office.com. All of my objects on all of my whiteboards are locked. I didn't lock them. There is a problem. I right-click and there... Discussion in 'Windows 10 Software and Apps' started by Iffaf Khan, Jun 6, 2024.

  1. the objects on my whiteboard don't move


    I'm using whiteboard.office.com. All of my objects on all of my whiteboards are locked. I didn't lock them. There is a problem. I right-click and there is no option to ungroup objects

    :)
     
    Iffaf Khan, Jun 6, 2024
    #1

  2. My whiteboards disappeared.

    Hello PaigeLuben

    Im Juliet and Im happy to help you the objects on my whiteboard don't move :)

    If you're referring to the whiteboard application that comes pre-installed with Windows 11, and it seems to have disappeared from your computer, you can try the following steps to troubleshoot the issue:

    1. Search for the whiteboard app:

    Click on the Start button and type "Whiteboard" in the search bar. Check if the app appears in the search results. If it does, click on it to open the application.

    2. Check the app list:

    Right-click on the Start button and select "Apps and Features" from the menu. Scroll through the list of installed apps and see if the whiteboard app is listed. If it is, click on it and see if there is an option to launch or reinstall the app.

    3. Windows Store:

    Open the Microsoft Store app on your Windows 11 computer. Search for "Whiteboard" in the store's search bar. If the whiteboard app is available in the store, you should be able to install or update it from there.

    4. Reset or reinstall the app:

    If none of the above steps work, you can try resetting or reinstalling the whiteboard app. Open Settings, go to Apps > Apps & features, find the whiteboard app in the list, and click on it. From there, you may find options to reset or uninstall the app. Afterward, you can try reinstalling it from the Microsoft Store.

    I hope this helps the objects on my whiteboard don't move :) Let me know what happens.
     
    Juliet Erum, Jun 6, 2024
    #2
  3. Issue - Object Grouping in Microsoft Whiteboard

    Hi!

    I am experiencing the same issue: can not group objects together.

    One more observation is that it is not possible to add shapes or text into the table cells (so that those are integrated and movable with the table). Only manual writing in cells gots integrated into table.

    It would be great to have it stabilised as Whiteboard seems to be very promising product.

    Regards

    Piotr
     
    Piotr Walendziak, Jun 6, 2024
    #3
  4. the objects on my whiteboard don't move

    Microsoft Whiteboard Problem

    Hi Davidcz84,



    I go through the post carefully, as for the issue, here are some suggestions:

    1. If you have any antivirus software, please quit them temporarily and check the result.
    2. Try sign out your account from the app, restart devices, sign in back and check the result.
    3. To check if the issue related to your network, try connecting to another network and check the result.
    4. If you are using Word and school account that is managed by your organization, please make sure you have authentication app required by your organization installed on your devices.
    5. Try use whiteboard for the web and check the result: Microsoft Whiteboard

    If the issue still persists, could you please share information below with us?

    1. Can you use whiteboard for the web normally?
    2. Which kind of accounts you are using for signing whiteboard? Account crated by yourself or account assigned by your organization?

    Regards,

    Clark
     
    Clark Cui MSFT, Jun 6, 2024
    #4
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the objects on my whiteboard don't move

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