Windows 10: The PC restarts on its own at a random moment

Hello, my computer started restarting itself for no reason, I looked in the Events and saw the error Kernel Power 41, please tell me what to do in this situation? I'm updating the drivers now, maybe it will help.EventDataBugcheckCode30BugcheckParameter10xffffffffc0000005BugcheckParameter20xfffff80793f29e9dBugcheckParameter30x8BugcheckParameter40xfffff80793f29e9dSleepInProgress0PowerButtonTimestamp0BootAppStatus0Checkpoint0ConnectedStandbyInProgressfalseSystemSleepTransitionsToOn0CsEntryScenarioInstanceId0BugcheckInfoFromEFIfalseCheckpointStatus0CsEntryScenarioInstanceIdV20LongPowerButtonPressD

:)

 

random restarts

Hi,

If a Windows computer random restarts, the device usually have some damaged system components. For us to provide an accurate solution, we would need you to answer the following questions:

• Which build, version and edition of Windows is installed on your computer?
• What changes have you made to the device before this issue occurred?
• What troubleshooting steps was already performed to your laptop?

In the meantime, it will be best to make sure that the latest update of Windows is installed on your device. If the same issue happens after installing Windows Update, we suggest running the power troubleshooter. To do so, follow these steps:

• Open the Control Panel.
• Using the search bar at the upper-right corner, type troubleshooting.
• From the search results, click on Troubleshooting and then select System and Security.
  
• Click on Power and then follow the prompts to successfully run the tool.

We are looking forward to your response.

 

BSOD at random moments

Hello dear community,

I am getting BSOD at "random moments" since 1 year. It was at a tolerable frequency like one per month. But now since one month I am getting at least 2 BSOD per day. I did everything I could to fix it myself. List of things I've already done are :

• memtest
  
• chkdsk /f /r
  
• sfc /scannow
  
• verifier
  
• Full reset of Windows
  
• Verify connections of hardwares (RAM, Storage etc)
  
• Update every drivers, Windows 11 (that's how I got Windows 11)
  

When I say random moments it's for example I am just clicking, opening PDF File, watching video, browsing Zotero etc. However it just crashed 2 times consecutively when I tried to download a game from Epic Games. So I am suspecting my SSD even if I did all the suggested checks I found from Google.

My Laptop model is lenovo legion 5 15arh05h.

I have 5 dump files 110722-12125-01.zip. All previous ones are deleted because of the reset.

The most recurrent errors I get are irql_not_less_or_equal and page_fault_in_nonpaged_area. But I get other errors like driver_irql_not_less_or_equal.

Thank you,

ALTANGEREL Munkhtuguldur

 

random restarts

Hi Lili,

Hardware failure or system instability can cause the computer to
randomly restarts. As our initial troubleshooting step, we suggest you to run the Power troubleshooter on your computer and check if it fixes the issue. Here are the steps:

• Press Windows key.
• Type Troubleshoot.
• Under Find and fix other problems look for
  Power.
• Then Run the troubleshooter.

Update us with the outcome and if you need further assistance.